Housing Professional in Kirkby in Ashfield

Housing Officer Kirkby in Ashfield Contract £20.75 per hour PAYE or £27.05 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Housing Officer Monday to Friday, 37 hours flexible working pattern. Tenants and residents of Ashfield District Council; staff at all levels within the Council including Housing Management, Community Safety Team, Lettings, Housing Operations, Legal Services; statutory and partner agencies including police, social care, and health services. Main Purpose of Job: The post holder will be responsible for delivering a high quality tenancy and estates management service across the District including estate based activity within an area, ensuring that tenants are complying with the terms of their Tenancy Agreement. As a Housing Officer, you will manage a local patch of properties in the Ashfield district. You will deal with all aspects of tenancy and estate management including providing advice and support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary. This is one of many roles we are recruiting for please visit our website colbernlimited co uk The jobholder will be expected to complete the responsibilities / accountabilities effectively in order to deliver the key objectives of the organisation. Manage tenancy related matters, ensuring that tenants are aware of their responsibilities under the Tenancy Agreement and provide advice and assistance to tenants as necessary. Investigate and make decisions on individual cases regarding all aspects of day-to-day housing management activity including processing requests for successions, assignments, joint tenancies and transfers of tenancy. Investigate and deal with anti-social behaviour and other breaches of tenancy conditions as appropriate including enforcement, taking detailed witness statements, mediation, conciliation, monitoring and preparation of legal documentation. This will involve close working with legal representatives and other partners and attendance at Court. Identify and provide support to vulnerable tenants, liaising with and making appropriate referrals internally and externally to assist tenants to sustain a tenancy. To ensure that the Tenancy and Estates Service complies with relevant legislation, good practice, policy and regulatory requirements. Maintain a highly visible profile on Council estates to provide an excellent estate management service. Undertake the general work of a Housing Officer including: Managing a patch of social housing tenancies, responsible for the monitoring and managing of own case load in line with performance targets. To maintain detailed records of all actions taken and all contact with tenants and to write nonstandard letters, briefing notes and reports as and when required. To liaise with and maintain effective working relationships with internal and external agencies and other service providers and to represent the Council at any meetings as required. Attend Tenant and Resident Meetings as required. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer