Assistant Finance Officer – Exchequer Services
Lambeth
Contract
£143.87 per day PAYE
4 days remote, 1 day in the office.
Initial training 2-3 days in the office.
The vacancy requires 1 candidate with more than 3 years experience collecting Housing Benefit Overpayment.
Experience
- A minimum of three years' recent experience recovering Housing Benefit Overpayment debt or Adult Social Care within a local authority.
- Experience of independently managing a Housing Benefit Overpayment caseload, prioritising workloads and progressing recovery action with minimal supervision.
- Experience of applying Housing Benefit legislation, recovery regulations and departmental procedures when determining and progressing appropriate recovery action.
- Experience of liaising with customers, the Department for Work and Pensions, enforcement agents and internal stakeholders to maximise recovery and resolve complex cases.
- Experience of independently managing an Adult Social Care debt portfolio, prioritising workloads and progressing cases to resolution with minimal supervision.
- Experience of recovering charges arising from financial assessments, care charges and deferred payment agreements, applying relevant legislation, policies and recovery procedures.
- Experience of working with vulnerable customers, their representatives and partner organisations to achieve appropriate debt recovery outcomes.
Essential Skills
- Sound knowledge of Housing Benefit Overpayment recovery legislation, regulations and recovery methods including PDP, DEA, BTR etc.
- Ability to analyse customer circumstances and make informed decisions on appropriate recovery action in accordance with legislation and policy.
- Excellent communication and negotiation skills, with the ability to manage difficult conversations and achieve positive recovery outcomes.
- Competent IT skills, including Microsoft Office and housing benefit, revenues or financial management systems.
Basic DBS required
Colbern Limited along with our clients are an equal opportunities employer
#J-18808-Ljbffr
Finance Professional employer: Colbern Limited
Colbern Limited is an exceptional employer, offering a supportive work environment where employees can make a meaningful impact in the community through their roles in the Care & Wellbeing Hub. With a strong focus on employee growth and development, staff are encouraged to enhance their skills while providing vital services that improve the lives of residents in Lincolnshire. The company fosters a culture of empathy and resilience, ensuring that team members feel valued and equipped to handle the challenges of their important work.
