Family Hub Support & Information Officer

Family Hub Support & Information Officer

Full-Time 20250 - 24750 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support families by providing information and managing reception at Suffolk Family Hubs.
  • Company: Colbern Limited, dedicated to enhancing children's wellbeing in the community.
  • Benefits: Gain valuable experience while making a positive impact on families' lives.
  • Other info: Opportunity to work in a vibrant environment with a focus on community support.
  • Why this job: Join a passionate team and help promote children's social and emotional wellbeing.
  • Qualifications: Strong communication skills and a desire to support families.

The predicted salary is between 20250 - 24750 £ per year.

Colbern Limited is recruiting a Support and Information Officer to join our client in the Suffolk area. The role supports the delivery of Suffolk Family Hubs, helping promote the social, emotional, physical and intellectual wellbeing of children.

You will greet families, provide signposting to services, manage reception and undertake building and administrative tasks to support the Premises Responsible Person.

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Family Hub Support & Information Officer employer: Colbern Limited

Colbern Limited is an excellent employer, offering a supportive work culture that values teamwork and employee development. Located in Barnet, the company provides competitive salaries and opportunities for growth within the public sector, ensuring that employees can make a meaningful impact in their community while enjoying a balanced work-life environment.

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Contact Details:

Colbern Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Family Hub Support & Information Officer

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Colbern Limited.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Colbern Limited!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Colbern Limited, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Colbern Limited or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Family Hub Support & Information Officer

Customer Service Skills
Communication Skills
Administrative Skills
Reception Management
Signposting Services
Building Management
Organisational Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Colbern Limited:Before hitting send, make sure to tailor your application specifically to Colbern Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Colbern Limited

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.