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- Tasks: Lead the landlord and tenant advisory service, ensuring clear communication of rights and responsibilities.
- Company: Join a dynamic team focused on improving private renting experiences.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of renters and landlords while developing your skills.
- Qualifications: Degree or extensive experience in landlord and tenant engagement required.
- Other info: Engage with diverse stakeholders and enjoy a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Our client is seeking an experienced Tenant and Landlord Engagement Officer. This is a hybrid working post with the postholder working on the borough 3-4 days per week with attendance at external and evening meetings as required.
The successful candidate will be responsible for delivering the landlord and tenant advisory service, ensuring that private renters and landlords receive clear, accessible and timely information regarding rights, responsibilities and relevant legal requirements.
Key responsibilities:
- Lead the delivery of the landlord and tenant advisory service, ensuring that private renters and landlords receive clear, accessible and timely information regarding rights, responsibilities and relevant legal requirements.
- Organising meetings and delivering drop-in sessions and briefings for internal and external stakeholders on private sector housing issues. Be responsible for managing the Landlords Forum.
- Design and implement new ways to engage with landlords, tenants, and internal and external stakeholders to improve knowledge and awareness of private sector tenant and landlord rights and responsibilities.
- Develop and deliver campaigns to raise awareness of property licensing, renters' rights and landlord's management obligations and enforcement.
- Manage digital content of the private rented housing web pages for landlords and tenants to ensure information is accurate and accessible.
- Proactively develop and update policies and procedures that impact private sector tenants and landlords.
- Lead on consultation and research to identify and evaluate feedback from stakeholders on private sector housing issues and develop appropriate strategies to support private landlords and tenants.
- Lead on landlord engagement activities to support property licensing, including statutory consultation, acting on feedback and regular performance reporting.
- Maintain accurate records of all tenants and landlord engagement activities, including casework, advice and referrals, and produce regular service impact reports.
- Any additional duties consistent with the grade and level of responsibility of this position, for which the holder possesses the required experience and/or training.
The first part of our recruitment process is to send your CV. Should you be shortlisted, Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
Tenant And Landlord Engagement Officer in England employer: Colbern Limited
Contact Detail:
Colbern Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant And Landlord Engagement Officer in England
✨Tip Number 1
Network like a pro! Attend local events or online meetups related to tenant and landlord issues. It’s a great way to meet people in the field and get your name out there.
✨Tip Number 2
Don’t underestimate the power of social media! Follow relevant organisations and engage with their content. You never know when a connection might lead to a job opportunity.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of housing legislation. Be ready to discuss how you can apply this knowledge in real-world scenarios during your chat with potential employers.
✨Tip Number 4
Check out our website for more job opportunities! We’ve got loads of roles that could be perfect for you, so don’t miss out on applying through us.
We think you need these skills to ace Tenant And Landlord Engagement Officer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tenant and Landlord Engagement Officer role. Highlight your relevant experience, especially in landlord and tenant engagement activities, and any legal advice you've provided. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since you'll be communicating complex information, it's crucial to demonstrate your ability to convey messages clearly. Use examples in your application that show how you've effectively communicated with diverse audiences. We love a good storyteller!
Highlight Your Organisational Skills: This role involves managing multiple priorities and leading projects. Be sure to include specific instances where you've successfully organised events or managed tasks. We appreciate candidates who can juggle responsibilities like pros!
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and keep track of all the amazing candidates. Plus, you can check out other opportunities while you're there!
How to prepare for a job interview at Colbern Limited
✨Know Your Legislation
Make sure you brush up on the relevant legislation like the Protection from Eviction Act and the Renters' Rights Act. Being able to discuss these laws confidently will show that you’re not just familiar with the role but also understand the legal framework that underpins it.
✨Showcase Your Communication Skills
Since the role involves communicating complex information, prepare examples of how you've effectively conveyed difficult concepts in the past. Think about times when you’ve had to explain tenant rights or landlord obligations clearly to different audiences.
✨Prepare for Stakeholder Engagement Scenarios
Expect questions about your experience with stakeholder events. Have a couple of solid examples ready where you planned and delivered successful briefings or drop-in sessions. Highlight your organisational skills and how you managed multiple priorities during these events.
✨Demonstrate Your Problem-Solving Skills
Think of instances where you’ve led projects or contributed to strategies that improved tenant and landlord engagement. Be ready to discuss how you identified issues, gathered feedback, and implemented solutions, as this will show your proactive approach to the role.
