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- Tasks: Manage empty properties and maximise income through efficient letting services.
- Company: Join a forward-thinking organisation dedicated to community improvement.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in property management and strong communication skills.
- Other info: Dynamic role with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Our client is seeking an experienced Income Maximisation Officer Office based.
To provide an efficient empty property management and letting service for residential and non-residential units including garages, sheds, allocated parking bays, cycle stores, and converted laundry spaces, to minimise turnaround times and maximise income.
To maintain waiting lists for non-residential units.
To manage and monitor the parking enforcement contractor and the performance of the contractors and handypersons repairing garages, sheds, etc.
Key Accountabilities:
- To process empty homes through the voids and lettings process including arranging and undertaking viewings with prospective tenants, conducting sign ups and diarising new tenant visits for Neighbourhood Housing Officers.
- To let non-residential units in line with process. This will include units such as sheds, allocated parking bays and cycle storage.
- Respond to correspondence, complaints, members' enquiries, Freedom of Information and Subject Access Requests which are within the post holder's responsibility and make suggestions for improving service delivery.
- Provide assistance, advice and information to residents on the full range of Income Maximisation services and work with other service areas (e.g repairs) to ensure all contractual responsibilities are met.
- Update management information systems, waiting lists and databases with, for example, data relating to customer information and audits.
- To liaise with Tenants Management Compliance Charter, Environmental Policy, Data Protection Act, Race Equality Action Plan, Quality Assurance Plan, Health.
Income Maximisation Officer in England employer: Colbern Limited
Contact Detail:
Colbern Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Maximisation Officer in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant online groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain how your skills match their needs. Tailor your message to highlight your experience in property management and income maximisation.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Income Maximisation Officer position.
✨Tip Number 4
Don’t forget to check our website regularly! We’re always updating our listings with new opportunities. Applying through us not only gives you access to a variety of roles but also helps us support you in your job search journey.
We think you need these skills to ace Income Maximisation Officer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Income Maximisation Officer role. Highlight relevant experience in property management and customer service, and don’t forget to showcase any achievements that demonstrate your ability to maximise income.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific skills that align with the job description, like managing waiting lists or liaising with contractors.
Showcase Your Communication Skills: Since the role involves responding to enquiries and complaints, make sure to highlight your communication skills in your application. Use clear and concise language, and provide examples of how you've effectively handled similar situations in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets noticed, and you can easily keep track of your application status!
How to prepare for a job interview at Colbern Limited
✨Know Your Stuff
Make sure you understand the ins and outs of income maximisation and property management. Brush up on relevant legislation and best practices, as well as the specific responsibilities outlined in the job description. This will show that you're not just interested in the role, but that you’re genuinely knowledgeable about it.
✨Showcase Your Experience
Prepare to discuss your previous experience with managing properties and dealing with tenants. Have specific examples ready that demonstrate your ability to handle voids, lettings, and tenant communications effectively. This will help the interviewer see how your background aligns with their needs.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the role. For instance, how would you handle a complaint from a tenant or manage a contractor's performance? Practising your responses to these types of questions can help you think on your feet during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their current challenges in income maximisation or how they measure success in this position. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
