Finance Professional in Deeside

Revenues Assistant Deeside Contract £13.26 per hour Our client is looking for an experienced Revenues Assistant. Reference and index documents using the document management system to convert all incoming mail to electronic files. Adhere to and maintain quality control procedures to ensure consistency and accuracy. Maintain confidentiality when handling customers� private information. This is a number of roles we are currently recruiting for please visit our website for more opportunities. Reference and index documents using the document management system to convert all incoming mail to electronic files. Adhere to and maintain quality control procedures to ensure consistency and accuracy. Maintain confidentiality when handling customers� private information. Processing direct debits for council tax and business rates including setting up new direct debits, amending or cancelling existing instructions and dealing with unpaid directs in line with the Banks Automated Clearing Service (BACS) guidance. To prepare and verify basic transactional changes to Council Tax and Business Rates liability in order to ensure timely and accurate billing. Monitoring and allocating payments received to the appropriate accounting year to ensure payments are allocated to the correct balance. Customer contact � provide initial guidance to customers over the telephone and via written communication on straight forward, non-contentious, queries. Create, maintain and improve all Revenues and Benefit system documentation. Liaise with front line service areas and software suppliers to identify and resolve issues both hardware and software, logging calls and providing information as appropriate and maintaining a register of all bulletins and guidance received. Develop and produce user defined ad hoc reports and schedule and run system reports, manipulating the output into usable and presentable formats. Responsible for running Revenues & Benefits system print jobs and liaising with Corporate IT to facilitate the timely production and printing of system generated documentation. Supporting the testing of system releases, identifying and resolving straight forward system problems and leading on the production of first drafts of user guidance notes. Collation of regular and ad hoc statistical and performance information and the production of reports to enable management to monitor the performance of the Revenues service. Maintaining, updating and creating documents, databases, spreadsheets and system functionality that supports and improves the service. Undertake regular reconciliations in respect of council tax and business rates liaising with relevant officers within Revenues & Benefits, Corporate Finance and other departments as appropriate to identify and correct anomalies, ensuring that all systems reconcile and documenting in full where tolerable discrepancies exist. Complete and submit purchase orders and prepare invoices for appropriate authorisation across the Revenues service. Person Specification The person specification sets out the skill, knowledge and experience that are considered to be necessary to perform the role and will be used in short-listing both at application and interview stage. It is therefore important that you demonstrate on your application how you meet all of the essential requirements. NVQ Level 2 in Business Administration or equivalent IT literate and conversant with computerised IT system development. A good understanding and awareness of Data Protection legislation and working with confidential documentation. A comprehensive working knowledge of databases and windows based software packages. Experience of working within a busy office environment. Have experience of dealing with routine customer enquiries i.e. telephone enquiries, signposting services etc. Basic knowledge of council tax and business rates legislation, regulations and codes of practice. Previous experience of working in a Revenues & Benefits environment. Experience of extracting raw data out of systems using advanced reporting tools and transforming into a usable format. Direct Debit Processing including setting up new direct debits, amendments and cancellation and processing unpaid direct debits. Ability to manage system information and manipulate system output in the appropriate format. Understand our customers (internal and external) and deliver high quality services to meet and exceed their expectation. Being clear about what you are expected to deliver in your job and have the skills, motivation, enthusiasm and commitment to work effectively. Building and maintaining positive relationships in order to deliver better services for our customers and employees. Ensuring we understand each other, respect each other express and share ideas and information clearly. : Adapting to change and introducing better ways of doing things, through generating ideas and seeking out the best way to deliver our service. Leading and Managing: Leads and motivates self and others to continually improve performance. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer