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- Tasks: Manage and deliver digital services for Brentwood and Rochford Councils.
- Company: Join a forward-thinking council focused on digital innovation.
- Benefits: Competitive pay, hybrid working, and flexible hours.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Make a real difference in improving digital experiences for residents.
- Qualifications: Experience in managing teams and digital products required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Brentwood
Contract: 22.2 hours per week
£27.24 per hour PAYE or £35.53 per hour limited paid via umbrella company inside IR35
Schedule: 3 days per week, 8.30am–5.00pm; Hybrid working.
About the Role
We require an interim resource to manage and deliver digital services across Brentwood and Rochford Councils. You will manage teams, digital products and services, build relationships across the businesses and continuously improve live services.
Key Responsibilities
- Own the live operation of digital services.
- Act as escalation point, overseeing incident, problem, and service requests.
- Work with Services to reduce failure demand.
- Use resident and Officer feedback to improve digital experiences.
- Ensure service meets information governance, data protection and security requirements.
- Use project management skills to deliver improvement projects.
- Provide supplier and financial management.
- Apply skills around the Microsoft stack and development experience.
Qualifications
Experience managing teams and digital products and services. Proven ability to build relationships with stakeholders and drive continuous improvement of digital services.
Legal: We are an equal opportunities employer.
Specialist Officer / Manager in Colchester employer: Colbern Limited
Contact Detail:
Colbern Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Officer / Manager in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its digital services. Show us that you understand their needs and how you can improve their operations. Tailor your answers to highlight your experience with managing teams and digital products.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. This will help you articulate your thoughts clearly and confidently, especially when discussing your project management skills and stakeholder relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Specialist Officer / Manager in Colchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Specialist Officer / Manager role. Highlight your experience with digital services and team management, as this will show us you’re a perfect fit for what we need.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in past roles. If you’ve managed teams or improved digital products, let us know how you did it and what the results were!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status directly!
How to prepare for a job interview at Colbern Limited
✨Know Your Digital Services
Make sure you brush up on your knowledge of digital services, especially those relevant to Brentwood and Rochford Councils. Be ready to discuss how you've managed similar services in the past and how you can apply that experience to improve their operations.
✨Showcase Your Team Management Skills
Since this role involves managing teams, prepare examples of how you've successfully led teams in previous positions. Highlight your approach to building relationships and driving continuous improvement, as these are key aspects of the job.
✨Prepare for Scenario Questions
Expect questions about handling incidents and service requests. Think of specific scenarios where you’ve resolved issues or improved processes. This will demonstrate your problem-solving skills and ability to oversee live operations effectively.
✨Familiarise Yourself with Governance and Compliance
Understanding information governance, data protection, and security requirements is crucial. Be prepared to discuss how you’ve ensured compliance in your previous roles and how you would approach these responsibilities in this position.