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- Tasks: Be the friendly voice for residents, handling enquiries and providing top-notch customer service.
- Company: Join a supportive team at Colbern Limited, dedicated to helping the community.
- Benefits: Earn £12.84 per hour with flexible working options and comprehensive training.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Enthusiasm and a willingness to learn; no prior experience needed!
- Other info: Enjoy a varied role with opportunities for growth and a flexible work-life balance.
Customer Services Agent Carmarthen Contract £12.84 per hour PAYE Our client is looking for an experience Customer Services Agent This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs As a Customer Agent, you will be the first point of contact for residents, dealing with a wide range of enquiries on the phone and online including requests for council services, making appointments, giving advice on a range of applications and helping people to fill in forms online. We are looking for individuals who are enthusiastic, energetic and self-motivated, that can adapt well to any given situation whilst maintaining the delivery of high-quality customer care. This varied role means that two days are never the same and we are looking for polite and helpful people to join our team. We adopt a flexible approach to working which involves an element of home working but also a requirement to attend office locations, as requested, to carry out the role and other duties. Previous experience is not essential as we can provide the necessary training. The contact centre is operational Monday – Friday 08.30 – 18.00, 37 hours contract per week. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Business Support Officer employer: Colbern Limited
Contact Detail:
Colbern Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Services Agent, you'll be dealing with a variety of enquiries. Role-play with a friend or family member to get comfortable with handling different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we have loads of other opportunities waiting for you, so check it out!
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Keep Your CV Fresh: Make sure your CV is up to date and tailored for the Business Support Officer role. Highlight any relevant experience or skills that match the job description, so we can see how you fit right in!
Read the Job Specs Carefully: Before hitting apply, take a moment to read through the job specs. Understanding what we're looking for will help you showcase your best qualities and make your application stand out.
Show Your Enthusiasm: We love seeing candidates who are enthusiastic and self-motivated! In your application, let us know why you're excited about this role and how you can contribute to our team.
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and keep everything organised. Plus, you can check out other opportunities while you're there!
How to prepare for a job interview at Colbern Limited
✨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the role of a Customer Services Agent. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Common Scenarios
As a Customer Services Agent, you'll be dealing with various enquiries. Prepare for the interview by practising responses to common customer service scenarios. Think about how you would handle difficult customers or tricky situations, and be ready to share examples from your past experiences.
✨Show Your Enthusiasm
The job description highlights the need for enthusiastic and energetic individuals. During the interview, let your passion for customer service shine through. Share stories that demonstrate your positive attitude and willingness to go the extra mile for customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if it's the right fit for you. Consider asking about the team dynamics, training opportunities, or what a typical day looks like for a Customer Services Agent.