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- Tasks: Monitor and control the safe operation of our on-track plant fleet 24/7.
- Company: Join a dynamic team in Rail Services, ensuring efficient operations and safety.
- Benefits: Enjoy competitive salary, 26 days leave, healthcare plan, and more perks.
- Why this job: Gain hands-on experience in a fast-paced environment with real impact on rail operations.
- Qualifications: Experience with computer systems and a good understanding of UK Rail Infrastructure is essential.
- Other info: Training provided; must be adaptable to changing operational needs.
The predicted salary is between 36000 - 60000 £ per year.
As a Control Room Operator, working in Rail Services you will be part of a medium sized team who play an essential role in the 24/7 real-time operation of our on-track plant fleet, whilst gaining additional knowledge and experience of the technical and commercial activities which underpin our operations.
Person Specification
- Has experience and confidence in using computer systems to undertake processes, record and manage safety critical data.
- Is dynamic, driven, and professional and can perform duties safely on their own, using processes and procedures and without direct supervision.
- Is naturally inquisitive, with the ability to interpret a range of operational data and draw conclusions on the action to be taken in a safety critical environment.
- Has a positive attitude and thrives in a busy and pressurised environment.
- Is a confident communicator both verbal and written, with excellent spelling and grammatical skills.
- Understands the UK Rail Infrastructure and has good geographical knowledge.
- Has previous experience working within a Control environment or Emergency Control Centre (Desirable).
Key Responsibilities
- Monitoring and controlling the safe efficient and reliable operation of our on-track plant fleet 24/7.
- Managing the reporting, recording and escalation of any real time issues including incidents, accidents and environmental occurrences in a professional and efficient manner informing the appropriate parties in the correct timescales in accordance with Company procedures.
- Communicating and co-ordinating with our on-site colleagues, escalating issues as necessary to on-call managers and our maintenance department on all issues affecting operational shift performance.
- Ensuring all activities are undertaken in accordance with policies, procedures, and safety rules.
- Working closely with our customers, stakeholders and service providers who support our activities.
- Producing and distributing accurate, brief, concise operational updates and communicating clear handovers.
- Attending all required training for the role and continuing training throughout your employment.
The above does not limit your duties and the Company may require you from time to time to undertake any work within your capabilities and capacity. As you will expect the organisation may change from time to time and you will be expected to meet the operational requirements.
What We Offer
- Competitive Salary
- 26 days Annual Leave
- Industry leading Life Assurance
- Healthcare Cash Plan
- Wellbeing Employee Assistant Programme
- Pension Scheme
- Eye Care Vouchers
- Long Service Award
- Season Ticket Loan
- Occupational Health Service
Shift Operations Controller employer: COLAS
Contact Detail:
COLAS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Operations Controller
✨Tip Number 1
Familiarise yourself with the UK Rail Infrastructure and current operational protocols. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the industry.
✨Tip Number 2
Practice your communication skills, both verbal and written. Being able to convey information clearly and concisely is crucial in a Control Room environment, so consider role-playing scenarios or joining a local speaking group.
✨Tip Number 3
Gain experience with computer systems relevant to operational control. If you can, seek out opportunities to work with software used in monitoring and managing safety-critical data, as this will give you a significant edge.
✨Tip Number 4
Network with professionals already working in the rail industry. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to job openings.
We think you need these skills to ace Shift Operations Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in control environments or emergency control centres. Emphasise your ability to manage safety-critical data and your familiarity with computer systems.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your communication abilities and your understanding of UK Rail Infrastructure.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've successfully managed real-time issues in previous roles. Highlight your ability to work under pressure and make decisions based on operational data.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at COLAS
✨Show Your Technical Savvy
Make sure to highlight your experience with computer systems during the interview. Be prepared to discuss specific software or tools you've used in previous roles, especially those related to safety-critical data management.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've handled real-time issues in a previous job. Discuss your thought process and the actions you took to resolve problems, particularly in high-pressure situations.
✨Communicate Clearly and Confidently
Since the role requires excellent verbal and written communication skills, practice articulating your thoughts clearly. You might even want to prepare a brief operational update to present during the interview.
✨Know the Rail Infrastructure
Brush up on your knowledge of the UK Rail Infrastructure and geographical areas relevant to the role. Being able to discuss this knowledge will show your genuine interest and preparedness for the position.
