Remote is seeking a core technical and programme lead within CX Operations. You will own delivery end to end, working alongside CX leadership and cross-functional partners to build the automation and AI capabilities that shape how the team operates at scale.
You will lead initiatives with significant autonomy, scope complex work, and translate operational needs into practical technical solutions while maintaining clear documentation and collaboration across teams.
#J-18808-Ljbffr
CX Automation & AI Lead — Remote, End-to-End Impact employer: Coinscapture
At Masabi, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With the flexibility of remote work across the UK and hybrid options for those in London, we empower our employees to shape their careers while contributing to meaningful projects that impact millions of journeys worldwide. Our commitment to professional growth, coupled with a supportive team environment, makes Masabi a truly rewarding place to advance your career in the payments domain.
