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- Tasks: Provide top-notch technical support for Oracle systems and resolve cloud-related incidents.
- Company: Join a leading cryptocurrency data firm at the forefront of technology.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Be part of an innovative team solving real-world tech challenges in the crypto space.
- Qualifications: Bachelor's degree and 2+ years in technical support; Java and cloud knowledge is a plus.
- Other info: Dynamic work environment with a focus on customer satisfaction and system performance.
The predicted salary is between 30000 - 42000 £ per year.
A leading cryptocurrency data firm is seeking a Technical Support Engineer (Oracle) to provide post-launch support for technical issues in London, England.
The ideal candidate should have a Bachelor's degree, along with over 2 years of experience in technical support or operations. Familiarity with Java applications, Linux commands, and cloud services like AWS/Azure is preferred.
This full-time role necessitates strong problem-solving skills and customer service orientation, focusing on maintaining system performance and enhancing customer satisfaction.
Oracle Tech Support Engineer – Cloud & Incidents (London) employer: CoinMarketCap
Contact Detail:
CoinMarketCap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Tech Support Engineer – Cloud & Incidents (London)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your Java applications and Linux commands. Practising common support scenarios can really help you shine when it comes to problem-solving questions.
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've handled tough situations with clients. Highlighting your ability to maintain system performance while keeping customers happy is key.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace Oracle Tech Support Engineer – Cloud & Incidents (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Oracle and any relevant cloud services like AWS or Azure. We want to see how your skills match the job description, so don’t be shy about showcasing your technical support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about tech support and how your background makes you a great fit for our team. We love seeing enthusiasm and a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for candidates who can think on their feet and keep systems running smoothly, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at CoinMarketCap
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Oracle, Java applications, and Linux commands. Be ready to discuss how you've used these technologies in past roles, as well as any cloud services like AWS or Azure that you've worked with.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific incidents where you resolved a problem efficiently and how that improved customer satisfaction. This will demonstrate your ability to handle challenges effectively.
✨Customer Service is Key
Since this role focuses on enhancing customer satisfaction, be ready to talk about your approach to customer service. Share experiences where you went above and beyond to help a client, and how you maintained a positive relationship even during tough situations.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Understanding their mission in the cryptocurrency space can help you align your answers with what they’re looking for. It shows you're genuinely interested and can fit into their team.
