Head of Learning & Development in London

Build your career and be a part of a great team. At Coinford, we are committed to being the contractor of choice for our clients and the employer of choice for our people. We attract and retain talented individuals who deliver win-win solutions across all operations. Our innovative and courageous approach is supported by structured training and development. We prioritise safety, quality, and customer satisfaction, ensuring a positive experience for all. As a successful family-run business, we take pride in our heritage and the strong values that have been passed down through generations. It’s a testament to our success that multiple generations of the same families choose to work with us, affirming that we are on the right path to becoming an employer of choice. Join us and be part of a team that values professionalism, integrity, and excellence. This role offers growth and opportunities, and we look forward to discussing these with you!

We are committed to fostering a culture of continuous learning and professional growth. As a leading company in the construction industry, we recognise the value of investing in our employees' development.

Role Purpose / Objective: The Head of Learning & Development is responsible for designing, leading, and delivering the organisation’s learning and development strategy to support business objectives, capability growth, leadership development, and workforce performance. This role ensures that learning is practical, accessible, and aligned to current and future organisational needs, supporting both operational excellence and long-term talent development. The role has responsibility for the organisation-wide learning and development agenda, influencing leaders at all levels and shaping capability, leadership behaviours, and talent pipelines across the business.

Key Responsibilities:

• Develop, own, and deliver the organisation’s Learning & Development strategy, aligned to business goals, mission & values and workforce capability.
• Support leaders and teams to ensure the Company Mission & Values are embedded and lived through learning, leadership behaviours, and development initiatives.
• Act as a strategic partner to the Senior Leadership Team (SLT) on learning priorities, leadership capability, and cultural development.
• Leadership & Management Development: Own the design and delivery of leadership and management development programmes (excluding compliance training). Lead the delivery and embedding of the 7 Habits and wider leadership development programmes, working with facilitators to ensure learning translates into everyday leadership behaviours. Build leadership capability across the SLT by supporting, challenging, and continuously improving the quality of One-to-Ones. Introduce and maintain Skill/Will assessments to support performance management, development planning, and targeted interventions.
• Talent, Early Careers & Future Leaders: Lead and develop the organisation’s Apprenticeship programmes, working closely with apprentices, training providers, and funding bodies to ensure smooth delivery and compliance. Own and evolve the Rising Stars programme, supporting the identification and development of high-potential employees. Support succession planning and internal progression through structured development pathways and targeted learning interventions.
• Employee Feedback & Continuous Improvement: Use insight from One-to-Ones, leaver feedback, 7 Habits feedback, and engagement activity to identify trends, capability gaps, and development priorities, shaping the ongoing L&D roadmap. Ensure feedback loops are in place, so learning remains relevant, practical, and impactful.
• Employer Branding & Engagement: Support employer branding initiatives, including learning-related company updates and development-focused communications via social media and internal channels. Promote learning, development, and career progression opportunities to enhance employee engagement and external employer brand perception.
• Governance, Quality & Impact: Ensure all non-compliance training activity is high quality, consistent, and aligned to business needs. Measure and evaluate the effectiveness of learning initiatives, using data and feedback to demonstrate impact and return on investment. Manage the L&D budget and external providers, ensuring value for money and high standards of delivery.

Experience / Skills Required:

• Proven experience in a senior Learning & Development role
• Strong understanding of adult learning principles and organisational development
• Experience designing and delivering leadership and management development programmes
• Ability to translate business needs into practical learning solutions
• Strong stakeholder management and influencing skills
• Experience within construction, engineering, manufacturing, or a similar operational environment
• Experience with apprenticeships, levy-funded training, or professional development frameworks
• Coaching or facilitation qualification

Personal Attributes:

• Strategic thinker with a practical, hands-on approach
• Credible, confident, and able to influence at all levels
• Collaborative and relationship-focused
• Commercially aware and outcomes-driven
• Passionate about developing people and building capability

Qualifications: CIPD qualification (Level 5 or 7) or equivalent

Benefits: 37.5-Hour Working Week – Encouraging a balanced and productive work environment. 25 Days Annual Leave – Plus