Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Cultivate technical relationships and drive product initiatives for Coinbase's institutional clients.
- Company: Join Coinbase, a leader in the crypto and blockchain space, on a mission to enhance economic freedom.
- Benefits: Enjoy competitive salary, remote work flexibility, and opportunities for professional growth.
- Why this job: Be part of a revolutionary team shaping the future of finance with cutting-edge technology.
- Qualifications: Bachelor's degree in a relevant field and expertise in cryptocurrency and enterprise software.
- Other info: Dynamic role with excellent career advancement opportunities and a collaborative culture.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for a Technical Account Manager (TAM) to cultivate and expand technical relationships, implementations, and integrations with Coinbase Institutional clients and platforms. TAMs collaborate closely with Sales, Account Management, Product, Support, and Engineering teams to guarantee that Coinbase's offerings consistently meet and surpass client expectations.
While many roles at Coinbase are remote-first, in-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment.
Mission & Culture
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging on-chain platform and the future global financial system.
We're Looking For
We want someone who is passionate about our mission, who believes in the power of crypto and blockchain technology to update the financial system, and who will run toward the company's hardest problems, not away from them.
Responsibilities
- Client Relationship & Growth: Own all technical and product initiatives for assigned accounts, collaborating with Sales and Account Management to ensure client retention and enterprise account penetration. Maintain relationships with 50+ clients to provide comprehensive Tier 1-3 coverage. Collaborate with Account Managers to map account structures, identify decision-makers, and establish technical operation touch points.
- Product Advocacy & Development: Gather product requirements from customers, champion them within Coinbase Product and Engineering teams, and provide roadmap updates. Develop scalable tactical and strategic solutions to address clients' technical needs and gaps, and document customer environments for product development integration. Build deep product and technical stack knowledge to drive effective customer engagement.
- Implementation & Support: Define technical and business processes for cloud and on-premise deployments, coordinate go-to-market strategies for new features, and provide operational performance reviews. Offer API development support, troubleshoot technical issues and service outages, and manage service escalation to senior management. Create, document, and review tools essential for selling clients on new integrations and products via APIs.
Qualifications
- Bachelor's Degree in Computer Science, Mathematics, or related field.
- Expertise in cryptocurrency and blockchain space, including familiarity with digital asset infrastructure.
- Extensive experience with enterprise software architecture, distributed systems, cloud infrastructure (including AWS), and real-time data processing.
- Hands-on experience with standard trading API protocols (FIX, REST, WebSocket, JSON-RPC).
- Experience integrating with traditional financial (TradFi) or crypto exchanges, particularly using FIX; advantage for binary protocols and multicast.
- Understanding of market dynamics and option/future markets, and the importance of latency for trading strategies.
- Proficiency in modern programming languages and familiarity with high-speed trading platform technologies.
- Exceptional interpersonal skills; ability to engage C-level decision makers on product and technology.
- Self-motivated, organized, and analytical, able to translate complex requirements into clear results.
EEO Statement
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Sales and Business Development
Industries: Technology, Information and Internet
Technical Account Manager in London employer: Coinbase
Contact Detail:
Coinbase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the crypto and blockchain space. Attend meetups, webinars, or industry events to meet potential employers and learn more about what they’re looking for.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your technical expertise, especially in areas like API development or cloud infrastructure. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by understanding Coinbase’s mission and values. Be ready to discuss how your passion for crypto aligns with their goals. It’s all about showing that you’re not just a fit for the role, but for the company culture too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Coinbase.
We think you need these skills to ace Technical Account Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for crypto and blockchain shine through. We want to see that you’re not just looking for a job, but that you genuinely believe in our mission to increase economic freedom.
Tailor Your Experience: Make sure to highlight your relevant experience with enterprise software architecture and cloud infrastructure. We love seeing how your background aligns with the role of a Technical Account Manager, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to complex technical concepts. Use simple language to explain your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Coinbase
✨Know Your Tech Inside Out
As a Technical Account Manager, you'll need to demonstrate a solid understanding of cryptocurrency, blockchain technology, and enterprise software architecture. Brush up on your knowledge of APIs, cloud infrastructure, and trading protocols like FIX and REST. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex technical challenges in previous roles. Think about how you identified issues, collaborated with teams, and implemented solutions. This will highlight your analytical skills and your ability to engage with clients effectively.
✨Understand Coinbase's Mission
Familiarise yourself with Coinbase's mission to increase economic freedom. Be ready to articulate why this resonates with you and how your passion for crypto aligns with their goals. This will demonstrate your commitment to the company and its vision.
✨Prepare for Client Scenarios
Anticipate questions about managing client relationships and handling escalations. Think through scenarios where you've successfully maintained or grown client accounts. Highlight your interpersonal skills and ability to engage with C-level decision-makers, as this is crucial for the role.
