Coinbase is seeking an Associate Manager, Premium & Wealth CX to lead a high-touch team serving HNW, UHNW, and VIP customers across international markets. You will own day-to-day operations, people leadership, and service quality in a non-advisory framework.
You'll collaborate with Compliance, Legal, Risk, and cross-functional teams to scale a fast, accurate, and trusted support model that protects customer outcomes across time zones and regions.
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Associate Manager, Premium & Wealth CX (High-Touch) in London employer: Coinbase
At Coinbase, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development opportunities and a supportive environment that values diversity and inclusion. Located in a vibrant international market, our team enjoys the unique advantage of working with high-net-worth clients while contributing to a mission-driven company that prioritises customer outcomes.
