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For Companies At a Glance
- Tasks: Cultivate technical relationships and drive product initiatives for Coinbase's institutional clients.
- Company: Join Coinbase, a leader in the crypto and blockchain space, on a mission to enhance economic freedom.
- Benefits: Enjoy competitive salary, remote work flexibility, and opportunities for professional growth.
- Why this job: Be part of a revolutionary team shaping the future of finance with cutting-edge technology.
- Qualifications: Bachelor’s degree in a relevant field and expertise in cryptocurrency and enterprise software.
- Other info: Dynamic work environment with regular team offsites to foster collaboration and connection.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re looking for a Technical Account Manager (TAM) to cultivate and expand technical relationships, implementations, and integrations with Coinbase Institutional clients and platforms. TAMs collaborate closely with Sales, Account Management, Product, Support, and Engineering teams to guarantee that Coinbase’s offerings consistently meet and surpass client expectations. While many roles at Coinbase are remote-first, in‑person participation is required throughout the year. Team and company‑wide offsites are held multiple times annually to foster collaboration, connection, and alignment.
Mission & Culture
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging on‑chain platform and the future global financial system.
We’re Looking For
We want someone who is passionate about our mission, who believes in the power of crypto and blockchain technology to update the financial system, and who will run toward the company’s hardest problems, not away from them.
Responsibilities
- Client Relationship & Growth: Own all technical and product initiatives for assigned accounts, collaborating with Sales and Account Management to ensure client retention and enterprise account penetration. Maintain relationships with 50+ clients to provide comprehensive Tier 1‑3 coverage. Collaborate with Account Managers to map account structures, identify decision‑makers, and establish technical operation touch points.
- Product Advocacy & Development: Gather product requirements from customers, champion them within Coinbase Product and Engineering teams, and provide roadmap updates. Develop scalable tactical and strategic solutions to address clients’ technical needs and gaps, and document customer environments for product development integration. Build deep product and technical stack knowledge to drive effective customer engagement.
- Implementation & Support: Define technical and business processes for cloud and on‑premise deployments, coordinate go‑to‑market strategies for new features, and provide operational performance reviews. Offer API development support, troubleshoot technical issues and service outages, and manage service escalation to senior management. Create, document, and review tools essential for selling clients on new integrations and products via APIs.
Qualifications
- Bachelor’s Degree in Computer Science, Mathematics, or related field.
- Expertise in cryptocurrency and blockchain space, including familiarity with digital asset infrastructure.
- Extensive experience with enterprise software architecture, distributed systems, cloud infrastructure (including AWS), and real‑time data processing.
- Hands‑on experience with standard trading API protocols (FIX, REST, WebSocket, JSON‑RPC).
- Experience integrating with traditional financial (TradFi) or crypto exchanges, particularly using FIX; advantage for binary protocols and multicast.
- Understanding of market dynamics and option/future markets, and the importance of latency for trading strategies.
- Proficiency in modern programming languages and familiarity with high‑speed trading platform technologies.
- Exceptional interpersonal skills; ability to engage C‑level decision makers on product and technology.
- Self‑motivated, organized, and analytical, able to translate complex requirements into clear results.
EEO Statement
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Sales and Business Development
Industries: Technology, Information and Internet
Technical Account Manager in City of London employer: Coinbase
Contact Detail:
Coinbase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Coinbase on LinkedIn. Ask them about their experiences and any tips they might have for landing the Technical Account Manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Coinbase's products and services. Understand how they integrate with clients and be ready to discuss how your technical skills can enhance those relationships. Show us you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice your problem-solving skills! As a TAM, you'll need to tackle complex issues. Use mock interviews to demonstrate how you'd approach technical challenges and client needs. We want to see your analytical side shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Coinbase team. Let’s make it happen together!
We think you need these skills to ace Technical Account Manager in City of London
Some tips for your application 🫡
Show Your Passion for Crypto: When writing your application, let your enthusiasm for cryptocurrency and blockchain shine through. We want to see that you believe in the power of these technologies to transform the financial system, so share your thoughts on how you can contribute to our mission.
Tailor Your Experience: Make sure to highlight your relevant experience in enterprise software architecture and cloud infrastructure. We’re looking for someone who can hit the ground running, so connect your past roles to the responsibilities of a Technical Account Manager at Coinbase.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. Use bullet points where possible to make your skills and experiences stand out, making it easy for us to see why you’re a great fit.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Coinbase.
How to prepare for a job interview at Coinbase
✨Know Your Tech Inside Out
As a Technical Account Manager, you'll need to demonstrate a solid understanding of cryptocurrency, blockchain technology, and enterprise software architecture. Brush up on your knowledge of APIs, cloud infrastructure, and trading protocols like FIX and REST. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Interpersonal Skills
This role requires exceptional interpersonal skills, especially when engaging with C-level decision-makers. Prepare examples of how you've successfully built relationships in previous roles. Think about times you’ve navigated complex client needs or resolved issues effectively—these stories will highlight your ability to connect and communicate.
✨Align with Coinbase's Mission
Coinbase is all about increasing economic freedom through crypto. Make sure you express your passion for this mission during the interview. Share your thoughts on how blockchain can transform the financial system and why you want to be part of that journey. This alignment will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and technical knowledge. Think about potential challenges you might face as a TAM and how you would address them. Practising these scenarios will help you articulate your thought process and demonstrate your analytical abilities during the interview.
