Senior Complaints Quality Lead

Senior Complaints Quality Lead

Full-Time On-site
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Coinbase, Inc. in London is seeking a Senior Complaints Analyst to audit post-QC and dispute-related cases, ensuring regulator-ready outcomes. You will work with QC, Compliance, Legal, Operations, Product, and data teams, driving improvements and supporting global complaint quality.

The role is onsite at Coinbase's London office, five days a week, with a focus on risk, data-driven insights, and cross-functional collaboration to strengthen complaint quality across the organization.

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Senior Complaints Quality Lead employer: Coinbase, Inc.

Coinbase is an exceptional employer that champions a culture of innovation and collaboration, particularly in the dynamic field of data protection. With a commitment to employee growth, you will have access to continuous learning opportunities and the chance to work alongside industry leaders in a remote setting that promotes work-life balance. Join us to make a meaningful impact in shaping privacy-forward products while navigating the complexities of global regulations.

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Contact Details:

Coinbase, Inc. Recruitment Team