Coinbase is hiring a Staff Machine Learning Engineer for the CX Intelligence team. You will lead the design and delivery of production ML systems powering Help Center, chat, and customer support tooling.
You'll mentor engineers, define roadmaps with stakeholders, and drive high-impact ML projects from architecture to production, using LLMs, DL, and NLP to improve resolution quality and customer experience. Excellent Python skills and a strong bias for reliability, security, and responsible AI
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Staff ML Engineer — Lead Production ML Systems in Dover employer: Coinbase, Inc.
Coinbase is an exceptional employer that champions a culture of innovation and collaboration, particularly in the dynamic field of data protection. With a commitment to employee growth, you will have access to continuous learning opportunities and the chance to work alongside industry leaders in a remote setting that promotes work-life balance. Join us to make a meaningful impact in shaping privacy-forward products while navigating the complexities of global regulations.
