At a Glance
- Tasks: Support the store team, drive sales, and provide top-notch customer service.
- Company: Join a vibrant retail team at Cohesion Retail Group Ltd.
- Benefits: Flexible part-time hours and opportunities for personal growth.
- Other info: Great chance to step up and develop your leadership skills.
- Why this job: Be a brand ambassador and make a real impact in a dynamic retail environment.
- Qualifications: Previous retail experience and a passion for customer service and fashion.
The predicted salary is between 20000 - 25000 £ per year.
We now have a fantastic opportunity to join us in our Outdoor and Country store in Trentham Gardens. We are looking for someone to support covering the store on the manager's days off and on busy trading days on a part-time basis.
Key Responsibilities:
- As a Senior Sales Assistant, you will work as part of the management team to drive operational excellence.
- Provide excellent customer service and help maximise sales and achieve agreed store targets.
- Become a brand ambassador; product knowledge is key to ensure you are able to effectively serve customers.
- Handle customer queries confidently and deal with them in a timely manner.
- Undertake all training and development required and actively seek out new opportunities to learn.
- Play an active role in supporting the store management team with store standards.
- Ensure all products are displayed attractively within our visual merchandising guidelines.
- As a Senior Sales Assistant, you will be expected to step up and manage the store in the absence of the Store Manager and Supervisor, which includes managing the store team, dealing with customer queries, and managing all operational processes.
- Follow the appropriate incident reporting processes when required.
What we are looking for:
- You will be passionate about providing excellent customer service and have a keen interest in visual merchandising and fashion gained from a previous retail role.
- Attention to detail is key, as is having a flexible approach and the ability to work to targets.
The store is operated by Cohesion Retail Group Ltd.
Senior Retail Assistant Outdoor and Country Trentham Gardens employer: Cohesion Retail Management Services
Cohesion Retail Group Ltd offers a vibrant work environment at our Outdoor and Country store in Trentham Gardens, where employees are encouraged to grow and develop their skills in retail management. With a strong focus on customer service and teamwork, we provide comprehensive training and support, ensuring that every team member can thrive and contribute to our success. Join us for a rewarding career where your passion for retail and fashion can shine, all while enjoying the beautiful surroundings of Trentham Gardens.
Contact Details:
Cohesion Retail Management Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Retail Assistant Outdoor and Country Trentham Gardens
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Cohesion Retail Management Services, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Senior Retail Assistant Outdoor and Country Trentham Gardens
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Cohesion Retail Management Services that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Cohesion Retail Management Services will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Cohesion Retail Management Services and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Cohesion Retail Management Services
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Cohesion Retail Management Services, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Cohesion Retail Management Services!
