At a Glance
- Tasks: Assist customers with over-the-counter medicines and support the pharmacy team.
- Company: Join a friendly pharmacy team in Liverpool with a focus on customer care.
- Benefits: Enjoy 4 weeks paid holiday, a bonus scheme, and a pension plan.
- Other info: Complete a Medicines Counter Assistant Course and enjoy career growth opportunities.
- Why this job: Gain valuable experience in customer service while learning about pharmacy operations.
- Qualifications: Previous customer service experience and great people skills are essential.
The predicted salary is between 20000 - 25000 € per year.
We are looking to recruit a 40-hour Trainee Counter Assistant on a fixed term contract to work at our branch located at 12/13 Marian Square, Bootle, Liverpool, L30 5QA. The proposed shift pattern is as follows:
- Monday 09:00 – 18:00 (one-hour unpaid break)
- Tuesday 09:00 – 18:00 (one-hour unpaid break)
- Wednesday 09:00 – 18:00 (one-hour unpaid break)
- Thursday 09:00 – 18:00 (one-hour unpaid break)
- Friday 09:00 – 18:00 (one-hour unpaid break)
As a Trainee Pharmacy Counter Assistant, you will work under the supervision of the Pharmacist and assist customers with the sale of over-the-counter medicines, offering advice on the provision of information, symptoms and products, as well as promoting the additional services that our branch offers. You will also be tasked with replenishing stock and supporting the pharmacy team.
The role would ideally suit someone with previous customer service experience. The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines. The successful candidate must have great people skills as this is paramount to your role. You will be required to work as part of a well-established team and ensure our customers receive a high standard of service.
You will be enrolled onto a Medicines Counter Assistant Course that you will complete in branch over a period of time and once qualified you will be able to confidently:
- Support colleagues in running a successful pharmacy service
- Advise customers on how to manage common conditions encountered in the pharmacy
- Recommend over the counter products appropriately to customers
- Support colleagues with receiving and handing out prescriptions.
If successful, additional benefits for you could include:
- Discretionary bonus scheme
- 4 weeks’ paid holiday, plus statutory holidays, which increase with service. (pro-rata for part time employees)
- Pension contributions
- EAP Provided by BUPA
- Regulatory training where required
- Free uniform
We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
Trainee Counter Assistant Liverpool - Full Time 12/13 Marian Square L30 5QA employer: Cohens Chemists
Join our team as a Trainee Counter Assistant in Liverpool, where we prioritise employee growth and development through comprehensive training and support. Enjoy a vibrant work culture that values diversity and offers competitive benefits, including a discretionary bonus scheme, generous holiday allowance, and pension contributions. This role not only provides a pathway to a rewarding career in pharmacy but also fosters a collaborative environment where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Counter Assistant Liverpool - Full Time 12/13 Marian Square L30 5QA
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the pharmacy and its services. This will help you show genuine interest and ask insightful questions during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service experience can benefit the team and the customers.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you’re serious about the role and respect the workplace.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Trainee Counter Assistant Liverpool - Full Time 12/13 Marian Square L30 5QA
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Trainee Counter Assistant role. Highlight any customer service experience you have, as this is key for us. Show how your skills match what we're looking for!
Show Your People Skills:Since great people skills are paramount for this role, don’t shy away from sharing examples of how you've successfully interacted with customers in the past. We want to see your personality shine through!
Be Detail-Oriented:Attention to detail is crucial in our pharmacy environment. When writing your application, make sure it’s free from typos and clearly structured. This will show us that you can handle the responsibilities of the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cohens Chemists
✨Know the Role Inside Out
Before your interview, make sure you understand what a Trainee Counter Assistant does. Familiarise yourself with the responsibilities like assisting customers, advising on over-the-counter medicines, and supporting the pharmacy team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role requires great people skills, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or went the extra mile for a customer. This will demonstrate that you can connect with customers effectively.
✨Prepare for Common Interview Questions
Anticipate questions related to teamwork, working under pressure, and attention to detail. For instance, you might be asked how you would handle a busy shift or manage stock replenishment. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Dress the Part
Even though it's a trainee position, first impressions matter! Dress smartly and professionally for your interview. This shows respect for the company and the role you're applying for, and it sets a positive tone for the conversation.
