At a Glance
- Tasks: Assist customers with over-the-counter medicines and support the pharmacy team.
- Company: Join a friendly pharmacy team in Bristol with a focus on customer care.
- Benefits: Enjoy paid holidays, a bonus scheme, and a pension plan.
- Other info: Complete a Medicines Counter Assistant Course and grow your career in healthcare.
- Why this job: Gain valuable experience in customer service while learning about pharmacy operations.
- Qualifications: Previous customer service experience and great people skills are essential.
The predicted salary is between 12 - 12 £ per hour.
We are looking to recruit a 15-hour Trainee Counter Assistant on a permanent contract to work at our branch located at 3 Baltic Place, Pill, Bristol, BS20 0EJ.
Shift Pattern
- Tuesday 09:00 – 17:30 (one‑hour unpaid break)
- Friday 09:00 – 17:30 (one‑hour unpaid break)
Responsibilities
As a Trainee Pharmacy Counter Assistant you will work under the supervision of the Pharmacist and assist customers with the sale of over‑the‑counter medicines, offering advice on the provision of information, symptoms and products as well as promoting the additional services our branch offers. You will also be tasked with replenishing stock and supporting the pharmacy team. The role would ideally suit someone with previous customer service experience. The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines. The successful candidate must have great people skills as this is paramount to your role. You will be required to work as part of a well‑established team and ensure our customers receive a high standard of service.
You will be enrolled onto a Medicines Counter Assistant Course that you will complete in branch over a period of time and once qualified you will be able to confidently:
- Support colleagues in running a successful pharmacy service
- Advise Customers on how to manage common conditions encountered in the pharmacy
- Recommend over the counter products appropriately to customers
- Support colleagues with receiving and handing out prescriptions.
Benefits
- Discretionary bonus scheme
- 4 weeks’ paid holiday, plus statutory holidays, which increase with service. (pro‑rata for part time employees)
- Pension contributions
- EAP Provided by BUPA
- Regulatory training where required
- Free uniform
We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
Trainee Counter Assistant Bristol - Part Time 3 Baltic Place BS20 0EJ employer: Cohens Chemists
Join our dynamic team as a Trainee Counter Assistant in Bristol, where we prioritise employee growth and development through comprehensive training and support. Enjoy a flexible part-time schedule, competitive benefits including a discretionary bonus scheme and generous holiday allowance, all within a welcoming and inclusive work culture that values diversity and teamwork. This role not only offers the chance to make a meaningful impact on customer health but also provides a pathway to advance your career in the pharmacy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Counter Assistant Bristol - Part Time 3 Baltic Place BS20 0EJ
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the pharmacy and its services. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous customer service experience can help you excel as a Trainee Counter Assistant.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the pharmacy well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Trainee Counter Assistant Bristol - Part Time 3 Baltic Place BS20 0EJ
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your customer service experience and attention to detail. We want to see how you can bring your unique skills to our team!
Show Your People Skills:Since this role is all about interacting with customers, let us know about your great people skills! Share examples of how you've helped customers in the past or worked well in a team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Trainee Counter Assistant role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Cohens Chemists
✨Know the Role Inside Out
Before your interview, make sure you understand what a Trainee Counter Assistant does. Familiarise yourself with the responsibilities listed in the job description, especially around customer service and assisting with over-the-counter medicines. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role requires great people skills, think of examples from your past experiences where you've successfully interacted with customers or worked as part of a team. Be ready to share these stories during the interview to demonstrate your ability to connect with others and provide excellent service.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or recommend a product. Practising your responses can help you articulate your thoughts clearly and show that you can think on your feet, which is crucial in a busy pharmacy environment.
✨Dress the Part
Even though it's a part-time position, first impressions matter! Dress smartly and professionally for your interview. This shows respect for the opportunity and indicates that you take the role seriously. Plus, it sets a positive tone for the conversation!
