At a Glance
- Tasks: Assist customers with over-the-counter medicines and support the pharmacy team.
- Company: Join Cohens Chemist, a leading community pharmacy brand since 1980.
- Benefits: Enjoy paid holidays, pension contributions, and a discretionary bonus scheme.
- Other info: Complete a Medicines Counter Assistant Course and enjoy career growth opportunities.
- Why this job: Gain valuable experience in customer service while making a difference in people's health.
- Qualifications: Previous customer service experience and great people skills are essential.
The predicted salary is between 12 - 12 £ per hour.
We are looking to recruit a 16.5-hour Trainee Counter Assistant on a permanent contract to work at our branch located at 193 Bolton Road, Kearsley, Bolton, BL4 9BX. The proposed shift pattern is as follows:
- Tuesday 09:00 – 12:00
- Thursday 09:00 – 13:00
- Friday 12:30 – 18:00
As a Trainee Pharmacy Counter Assistant you will work under the supervision of the Pharmacist and assist customers with the sale of over-the-counter medicines, offering advice on the provision of information, symptoms and products, as well as promoting the additional services that our branch offers. You will also be tasked with replenishing stock and supporting the pharmacy team.
The role would ideally suit someone with previous customer service experience. The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines. The successful candidate must have great people skills as this is paramount to your role. You will be required to work as part of a well-established team and ensure our customers receive a high standard of service.
You will be enrolled onto a Medicines Counter Assistant Course that you will complete in branch over a period of time and once qualified you will be able to confidently:
- Support colleagues in running a successful pharmacy service
- Advise Customers on how to manage common conditions encountered in the pharmacy
- Recommend over the counter products appropriately to customers
- Support colleagues with receiving and handing out prescriptions.
If successful, additional benefits for you could include:
- Discretionary bonus scheme
- 4 weeks’ paid holiday, plus statutory holidays, which increase with service (pro-rata for part time employees)
- Pension contributions
- EAP Provided by BUPA
- Regulatory training where required
- Free uniform
If you think this role is right for you, we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
Trainee Counter Assistant Bolton - Part Time 193 Bolton Road BL4 9BX in Bradford employer: Cohens Chemists
Cohens Chemist is an excellent employer, offering a supportive work culture where you can grow and develop your skills as a Trainee Counter Assistant. With a commitment to employee development through the Medicines Counter Assistant Course, alongside benefits such as a discretionary bonus scheme, generous holiday allowance, and pension contributions, you'll find a rewarding career path in a well-established team dedicated to providing exceptional customer service in the heart of Bolton.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Counter Assistant Bolton - Part Time 193 Bolton Road BL4 9BX in Bradford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cohens Chemist. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for customer service roles and rehearse your responses. Focus on your people skills and any relevant experience you have. We want to see how you handle pressure and provide great service!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Trainee Counter Assistant Bolton - Part Time 193 Bolton Road BL4 9BX in Bradford
Some tips for your application 🫡
Show Your Customer Service Skills:Since this role is all about helping customers, make sure to highlight any previous experience you have in customer service. We want to see how you can connect with people and provide top-notch service!
Be Detail-Oriented:Attention to detail is key in this job. When you're writing your application, mention specific examples where you've had to pay close attention to details or work under pressure. It’ll show us you’re the right fit!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention the skills and experiences that align with what we’re looking for in a Trainee Counter Assistant.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining the Cohens Family!
How to prepare for a job interview at Cohens Chemists
✨Know Your Stuff
Familiarise yourself with common over-the-counter medicines and their uses. Being able to discuss these confidently will show that you're serious about the role and ready to assist customers effectively.
✨Show Off Your People Skills
Since this role is all about customer service, practice your communication skills. Think of examples from your past experiences where you’ve successfully helped customers or worked in a team. This will demonstrate your ability to connect with people.
✨Be Ready for Pressure
The pharmacy environment can get busy, so prepare for questions about how you handle stress and tight deadlines. Have a couple of scenarios in mind where you managed to stay calm and focused under pressure.
✨Ask Questions
At the end of the interview, don’t forget to ask insightful questions about the team, training opportunities, or the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
