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- Tasks: Provide administrative support to the Superintendents team and ensure smooth operations.
- Company: Join Cohens Group, a friendly pharmacy service dedicated to excellent customer care.
- Benefits: Enjoy a £25,000 salary, bonus scheme, 4 weeks holiday, and staff discounts.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Be part of a dynamic team making a real difference in local communities.
- Qualifications: Experience in administration, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 25000 - 25000 £ per year.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
The Company
The Cohens Group offer a friendly and trusted pharmacy service through our network of branches to local communities. The Cohens Group prides itself on customer service and offering a personalised service to everyone we work with.
Brief Role Description
This is a Head Office 'onsite role' offered on a 12 month(s) fixed-term basis. You will be required to provide a full administrative support service to the Superintendents team within the Operations Department for head office & pharmacies across the group. You will provide excellent customer service, and work to high standards meeting individual, team and Company objectives. You will aid in the smooth running of Head Office and the Company by following Company procedures in all areas to the prescribed requirements and being proactive in addressing the needs of the business. The working hours are Monday to Friday 9am - 5.30pm, with a 60-minute unpaid lunch.
Key Responsibilities
- To liaise with the Superintendents team to coordinate all current project activities, with a particular focus on pharmacy services
- To assist the Superintendents team with general administration support
- To liaise with staff in our network of over 200 pharmacy branches in relation to the current projects
- To break down projects into objective completable tasks
- To update workflows
- To prepare and provide documentation to internal teams
- To attend meetings, take minutes and record decisions (e.g. assigned tasks and next steps)
- To monitor project progress and highlight potential issues
- To measure and report on project performance
- To demonstrate excellent customer service skills with internal & external customers, liaising with third parties as required
- To be a key member of the Operations team, responsible for providing an excellent service for the customers of our pharmacy services
- To assist the Operations team with ad-hoc administrative tasks
Knowledge, Skills, Experience and Qualifications Required
Essential
- Previous experience working as an administrator in a busy office environment and juggling lots of tasks is required.
- Excellent telephone manner
- Professional demeanour
- Good interpersonal skills; rapport building, customer service, listening skills
- Good time management and organisational skills
- Good problem-solving skills using your own initiative
- Ability to prioritise and multitask
- Proficient in Microsoft Office
- The ability to work to tight deadlines
Desirable
- Full driving licence
- Experience working in a fast-paced environment where no day is the same
Rewards
Here at Cohens, we are proud to offer each of our team members with great rewards and benefits. If successful, benefits for you could include:
- £25,000.00 Annual Salary
- Discretionary bonus scheme
- 4 weeks paid holiday, plus statutory holidays, which increases each year after 6 years service to a max of 5 weeks paid holiday, plus statutory holidays
- Pension contributions
- 20% Staff discount
- EAP provided by Bupa
- Onsite Free Head Office Carpark (first come, first served)
If you think this role is right for you, please apply, we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
11634 -Professional Services Assistant - 12 month(s) Fixed-Term in Manchester employer: Cohens Chemist
Contact Detail:
Cohens Chemist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 11634 -Professional Services Assistant - 12 month(s) Fixed-Term in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cohens Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills in multitasking and customer service can shine through. We want you to show them you're the perfect fit!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking professional can make a great first impression. It shows you’re serious about the role and respect the company culture.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds. Plus, it shows your enthusiasm for joining the Cohens Family!
We think you need these skills to ace 11634 -Professional Services Assistant - 12 month(s) Fixed-Term in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Professional Services Assistant role. Highlight your administrative experience and customer service skills, as these are key for us at Cohens Group.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Share why you want to join our team and how your skills align with our values of excellent customer service.
Showcase Your Skills: In your application, be sure to showcase your organisational and multitasking abilities. We love candidates who can juggle tasks effectively, so give examples of how you've done this in past roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cohens Chemist
✨Know the Company Inside Out
Before your interview, take some time to research The Cohens Group. Understand their values, services, and what makes them stand out in the pharmacy sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Administrative Skills
Since the role requires strong administrative support, be ready to discuss your previous experience in busy office environments. Prepare specific examples of how you've successfully managed multiple tasks, prioritised effectively, and provided excellent customer service in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle tight deadlines. Think of scenarios where you had to juggle various responsibilities or resolve conflicts, and be ready to explain your thought process and the outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.