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- Tasks: Supervise pharmacy operations, support the team, and provide excellent customer service.
- Company: Join Cohens, a community-focused pharmacy with a commitment to quality care.
- Benefits: Enjoy competitive pay, bonuses, 4 weeks holiday, staff discounts, and pension contributions.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Must have NVQ level 2 in Pharmacy Dispensing and supervisory experience.
- Other info: Dynamic work environment with opportunities for training and career growth.
The predicted salary is between 30000 - 42000 £ per year.
We are looking to recruit a 40-hour Branch Supervisor who has a minimum qualification of NVQ level 2 Pharmacy Dispensing to work at our 504 branch located within Yarm Medical Centre, 1 Worsall Road, Yarm, TS15 9DD.
The proposed shift pattern is to work 5 days a week Monday to Friday as follows: 9:00am to 6:00pm (includes a 1-hour unpaid lunch break).
As a Branch Supervisor, you will oversee the general running of the pharmacy by providing support to the Pharmacist and the rest of the team. You will be involved in both counter and dispensing activities, and you will support the pharmacy in promoting a wide range of pharmacy services including vaccinations and pharmacy first services. You will also be involved in providing blood pressure checks for eligible patients and training may be available to enable you to become a vaccinator.
Excellent customer service and people skills are imperative for this role as you will be responsible for ensuring that high standards of customer care are provided.
An NVQ level 2 in Pharmacy dispensing is a must and a Level 3 Dispensing Technician qualification and live GPhC registration is desirable. You must have proven experience working within a busy pharmacy. We are ideally looking for someone who has experience of fulfilling a Supervisory role that can demonstrate strong leadership qualities to support the day-to-day operations of the pharmacy.
You must be confident to build customer relationships and have the ability to establish their needs. You will be expected to provide friendly advice, whilst having excellent product knowledge and services. You must also have the drive and enthusiasm to want to coach others to do the same.
The utmost attention to detail is required in this role along with the ability to work under pressure as community pharmacy is a fast-paced environment.
Here at Cohens, we are proud to offer each of our team members great rewards and benefits including:
- Attractive performance based bonus scheme
- 4 weeks paid holiday, plus statutory holidays, which increase with service. (pro-rata for part time employees)
- Pension contributions
- Staff discount
- Regulatory training where required
- EAP Provided by BUPA
If you think this role is right for you, please apply, we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
Please note the Cohens Group reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.
Branch Supervisor - Minimum NVQ level 2 Dispensing Qual employer: Cohens Chemist
Contact Detail:
Cohens Chemist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor - Minimum NVQ level 2 Dispensing Qual
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmacy world, whether it's through LinkedIn or local events. We all know that sometimes it's not just what you know, but who you know that can help you land that Branch Supervisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your product knowledge and customer service skills. We recommend practising common interview questions with a friend or even in front of the mirror. Show them you’re the confident leader they need!
✨Tip Number 3
Don’t forget to showcase your experience! When you get the chance to chat with potential employers, highlight your supervisory experience and how you've successfully managed a busy pharmacy environment. We want to see that passion and drive!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Cohens Family. Let’s make it happen together!
We think you need these skills to ace Branch Supervisor - Minimum NVQ level 2 Dispensing Qual
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your NVQ level 2 in Pharmacy Dispensing and any relevant supervisory experience. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the role and how your experience makes you the perfect fit for our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Customer Service Skills: Since excellent customer service is key for this role, make sure to include examples of how you've provided top-notch service in the past. We want to know how you build relationships with customers and meet their needs!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Cohens Family!
How to prepare for a job interview at Cohens Chemist
✨Know Your Stuff
Make sure you brush up on your NVQ level 2 Pharmacy Dispensing knowledge. Be ready to discuss your experience in both counter and dispensing activities, as well as any specific pharmacy services you've promoted, like vaccinations. This shows you're not just qualified but also engaged with the role.
✨Show Off Your Leadership Skills
As a Branch Supervisor, you'll need to demonstrate strong leadership qualities. Think of examples from your past where you've successfully led a team or improved operations. Be prepared to share how you can motivate and coach others to provide excellent customer service.
✨Customer Service is Key
Since this role requires excellent customer service skills, think about times when you've gone above and beyond for a customer. Be ready to explain how you build relationships and understand customer needs, as this will be crucial in your interview.
✨Stay Calm Under Pressure
Community pharmacy can be fast-paced, so it's important to show that you can handle pressure. Prepare some examples of how you've managed stressful situations in the past, ensuring you highlight your attention to detail and ability to maintain high standards even when things get hectic.