At a Glance
- Tasks: Support the Superintendents team with admin tasks and project coordination.
- Company: Join Cohens Group, a friendly pharmacy service dedicated to community care.
- Benefits: Enjoy a £25,000 salary, bonus scheme, and 4 weeks paid holiday.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Be part of a dynamic team making a real difference in pharmacy services.
- Qualifications: Previous admin experience and strong communication skills are essential.
The predicted salary is between 25000 - 25000 € per year.
The Cohens Group offer a friendly and trusted pharmacy service through our network of branches to local communities. The Cohens Group prides itself on customer service and offering a personalised service to everyone we work with.
This is a Head Office 'onsite role' offered on a 12 month(s) fixed-term basis. You will be required to provide a full administrative support service to the Superintendents team within the Operations Department for head office & pharmacies across the group. You will provide excellent customer service, and work to high standards meeting individual, team and Company objectives. You will aid in the smooth running of Head Office and the Company by following Company procedures in all areas to the prescribed requirements and being proactive in addressing the needs of the business. The working hours are Monday to Friday 9am - 5.30pm, with a 60-minute unpaid lunch.
Key Responsibilities- To liaise with the Superintendents team to coordinate all current project activities, with a particular focus on pharmacy services
- To assist the Superintendents team with general administration support
- To liaise with staff in our network of over 200 pharmacy branches in relation to the current projects
- To break down projects into objective completable tasks
- To update workflows
- To prepare and provide documentation to internal teams
- To attend meetings, take minutes and record decisions (e.g. assigned tasks and next steps)
- To monitor project progress and highlight potential issues
- To measure and report on project performance
- To demonstrate excellent customer service skills with internal & external customers, liaising with third parties as required
- To be a key member of the Operations team, responsible for providing an excellent service for the customers of our pharmacy services
- To assist the Operations team with ad-hoc administrative tasks
- Essential
- Previous experience working as an administrator in a busy office environment and juggling lots of tasks is required.
- Excellent telephone manner
- Professional demeanour
- Good interpersonal skills; rapport building, customer service, listening skills
- Good time management and organisational skills
- Good problem-solving skills using your own initiative
- Ability to prioritise and multitask
- Proficient in Microsoft Office
- The ability to work to tight deadlines
- Desirable
- Full driving licence
- Experience working in a fast-paced environment where no day is the same
Here at Cohens, we are proud to offer each of our team members with great rewards and benefits. If successful, benefits for you could include:
- £25,000.00 Annual Salary
- Discretionary bonus scheme
- 4 weeks paid holiday, plus statutory holidays, which increases each year after 6 years service to a max of 5 weeks paid holiday, plus statutory holidays
- Pension contributions
- 20% Staff discount
- EAP provided by Bupa
- Onsite Free Head Office Carpark (first come, first served)
If you think this role is right for you, please apply, we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
11634 -Professional Services Assistant - 12 month(s) Fixed-Term in Bolton employer: Cohens Chemist
Cohens Group is an excellent employer that fosters a supportive and friendly work environment, prioritising customer service and employee satisfaction. With a focus on professional growth, employees benefit from competitive salaries, generous holiday allowances, and a strong emphasis on teamwork within a dynamic operations department. Located at the heart of our community, this role offers the chance to make a meaningful impact while enjoying a range of perks, including a discretionary bonus scheme and staff discounts.
StudySmarter Expert Advice🤫
We think this is how you could land 11634 -Professional Services Assistant - 12 month(s) Fixed-Term in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Cohens Group. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your skills align with their mission of providing excellent customer service. We love candidates who are genuinely interested in what we do!
✨Tip Number 3
Practice common interview questions and have examples ready that showcase your administrative skills and problem-solving abilities. We want to see how you handle real-life scenarios, so be ready to share your experiences!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re enthusiastic about the role and appreciate the opportunity to interview.
We think you need these skills to ace 11634 -Professional Services Assistant - 12 month(s) Fixed-Term in Bolton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience as an administrator. We want to see how your skills match the role, so don’t be shy about showcasing your customer service and organisational abilities!
Show Off Your Skills:When you’re filling out your application, be specific about your proficiency in Microsoft Office and any other tools you’ve used. We love seeing examples of how you’ve tackled tasks in a busy office environment, so share those stories!
Be Professional Yet Personable:Remember, we’re looking for someone with a professional demeanour but also great interpersonal skills. Use a friendly tone in your application to reflect your ability to build rapport with both internal and external customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with the Cohens Family!
How to prepare for a job interview at Cohens Chemist
✨Know the Company Inside Out
Before your interview, take some time to research The Cohens Group. Understand their values, services, and what makes them stand out in the pharmacy sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Administrative Skills
Since the role requires strong administrative support, be ready to discuss your previous experiences in busy office environments. Prepare specific examples where you successfully managed multiple tasks, prioritised effectively, and demonstrated excellent organisational skills.
✨Demonstrate Customer Service Excellence
Customer service is key for this position. Think of instances where you went above and beyond for a customer or resolved a challenging situation. Be prepared to share these stories during your interview to highlight your interpersonal skills and professional demeanour.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the Superintendents team, current projects, or the company culture. This shows that you’re engaged and serious about the role, plus it gives you valuable insights into whether this is the right fit for you.
