At a Glance
- Tasks: Support clinical trials by managing training, data, and communication with clinicians.
- Company: Cogstate is revolutionising brain health assessments globally through innovative digital solutions.
- Benefits: Enjoy remote work flexibility, competitive salary, and diverse learning opportunities.
- Other info: Be part of a culture that values courage, collaboration, and personal growth.
- Why this job: Join a passionate team making a real impact in neuroscience and patient care.
- Qualifications: Bachelor's degree or 1+ years of relevant experience preferred.
The predicted salary is between 28000 - 36000 £ per year.
At Cogstate, we’re advancing the science of brain health—making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life.
Our digital cognitive assessments are trusted by researchers, clinicians, and pharmaceutical partners around the world, helping to drive breakthroughs in neuroscience and improve outcomes for people living with neurological conditions. Founded on decades of cognitive science and backed by rigorous validation, Cogstate’s assessments are used in more than 150 countries and over 2,000 clinical trials.
Our global team of experts—spanning psychology, data science, operations, and technology—works together to solve complex challenges in brain health assessment, always with a patient-first mindset. Whether we’re supporting a multinational Alzheimer’s trial or developing tools to bring cognitive testing into routine care, our work is meaningful, collaborative, and constantly evolving.
At Cogstate, we’re not just imagining the future of brain health—we’re building it.
That’s why we’re seeking a Clinical Operations Coordinator, accountable for supporting the operational delivery of a variety of contracted services in a Clinical Trial. These services include Rater Training and Monitoring activities (training deployment, management, and in-study reporting/calibration), Clinician Network Management (ensuring quality and consistency across global clinical interviews), Data Management (opening and resolving data queries), and Scale Management (binder creation, translations, logistics & shipping).
The daily workload for the above functional areas will fluctuate throughout the life cycle of a Clinical Trial. The Clinical Operations Coordinator will be cross trained to support multiple functional areas, flexibly jumping in to assist study teams according to their changing bandwidth needs.
*Base Salary Range: 32,000 – 36,000 GBP
Key Responsibilities
- Work with study teams across a variety of functional areas to ease bandwidth strain on Coordinator responsibilities detailed below.
- Processing clinician/rater forms and documenting data via status trackers and ePortal/LMS training systems.
- Review and process submitted clinician/rater surveys and deploy applicable LMS training modules.
- Schedule 1:1 training video conferences between site raters and Cogstate Rater Services staff
- Hardware shipment scheduling and documentation management.
- Documenting real time updates to applicable status trackers, coordinating high volume email correspondence, communicating status updates to clinicians/raters, electronic records filing.
- Point of contact for clinician/rater support questions.
- Direct communication with site coordinators at clinical settings, activity and communication tracking and general support throughout study.
- Interact with CRAs for site monitoring activities.
Requirements
- Bachelor\’s degree or 1+ years of related experience.
- Previous project management or administrative support experience preferable
What’s In It For You
- Remote Work Practices: Cogstate is a virtual first company. Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom!
- Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the
position. - Learning & Development Opportunities: Cogstate offers a variety of learning and development opportunities from internal and external sources focused on leadership, and professional & personal development.
Our Culture
We bring our whole selves to work every day. We’re courageous and we deliver together. We’re passionate individuals who enjoy working together. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We see challenges as opportunities and move with pace to achieve our goals.
If you’re ready to help us in our journey to optimize the measurement of brain health around the world, pleaseapply now!
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the company. If you need assistance in applying please email PeopleandCulture@cogstate.com .
Privacy Notice for Job Applicants
Cogstate is committed to protecting your personal data. We collect and process your information for recruitment purposes in compliance with applicable laws, including the Australian Privacy Principles (APPs), the UK General Data Protection Regulation (UK GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar laws in other jurisdictions.
For more information on how we collect, use, and protect your data, and your rights under these laws, you can find Cogstate\’s privacy policy by clicking here.
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Coordinator, Clinical Operations employer: Cogstate
Contact Detail:
Cogstate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator, Clinical Operations
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Clinical Operations Coordinator. Understanding the nuances of Rater Training, Clinician Network Management, and Data Management will help you speak confidently about how your skills align with these tasks during any discussions.
✨Tip Number 2
Network with professionals in the clinical operations field, especially those who have experience with cognitive assessments or clinical trials. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and technologies in clinical trials and brain health assessments. Being knowledgeable about current advancements can set you apart and demonstrate your genuine interest in the field during conversations.
✨Tip Number 4
Prepare thoughtful questions to ask during any interviews or networking opportunities. This shows your enthusiasm for the role and helps you gather valuable information about the company culture and expectations.
We think you need these skills to ace Coordinator, Clinical Operations
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Clinical Operations Coordinator position at Cogstate. Understand the key responsibilities and requirements, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any project management or administrative support experience, as well as your ability to work collaboratively in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for brain health and your understanding of the company's mission. Mention specific experiences that demonstrate your ability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Cogstate
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Clinical Operations Coordinator. Familiarise yourself with tasks like Rater Training, Clinician Network Management, and Data Management. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Flexibility
Since the role requires jumping between different functional areas, be prepared to discuss examples from your past experiences where you've successfully adapted to changing priorities or taken on multiple roles. This will highlight your ability to support study teams effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle real-time updates and communication with clinicians. Think of specific situations where you managed similar challenges and how you resolved them.
✨Emphasise Team Collaboration
Cogstate values teamwork and collaboration. Be ready to share examples of how you've worked effectively in a team setting, especially in high-pressure environments. Highlight your communication skills and how you contribute to a positive team culture.