At a Glance
- Tasks: Support clinical trials by managing training programs and liaising with various teams.
- Company: Join Cogstate, a leader in brain health assessment and innovation.
- Benefits: Enjoy remote work, competitive salary, and comprehensive health insurance.
- Other info: Be part of a passionate team that values courage, collaboration, and personal growth.
- Why this job: Make a real impact on brain health while developing your career in a dynamic environment.
- Qualifications: Bachelor's degree or 3+ years of relevant experience in clinical trials.
The predicted salary is between 50000 - 55000 £ per year.
At Cogstate, we’re advancing the science of brain health - making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life. Our digital cognitive assessments are trusted by researchers, clinicians, and pharmaceutical partners around the world, helping to drive breakthroughs in neuroscience and improve outcomes for people living with neurological conditions. Founded on decades of cognitive science and backed by rigorous validation, Cogstate’s assessments are used in more than 150 countries and over 2,000 clinical trials.
Our global team of experts - spanning psychology, data science, operations, and technology - works together to solve complex challenges in brain health assessment, always with a patient-first mindset. Whether we’re supporting a multinational Alzheimer’s trial or developing tools to bring cognitive testing into routine care, our work is meaningful, collaborative, and constantly evolving.
The Associate, Rater Services (Clinical Trial Associate) will serve as a liaison between the following groups and the training contacts designated by the program sponsor:
- Scale Management (procurement and distribution of materials)
- Clinician Network (quality and consistent delivery of global clinical interviews)
- Science (creation of study content, scientific study oversight)
- Site Training and Monitoring activities (training deployment, management, and in-study reporting/calibration)
The Associate, Rater Services (Clinical Trial Associate) is responsible for study reporting, maintaining successful relationships with the study sites/raters/CRAs/sponsors, and delivering quality management and oversight for all assigned clinical trial programs.
Key Responsibilities
- Manage and execute tasks in line with company SOPs and agreed regulatory standards, including accurate record keeping of all tasks (real-time updates to applicable trackers and maintenance of high-volume emails/site communications).
- Able to follow study changes, re-prioritise assignments based on study needs, and work independently.
- Responsible for mentoring junior study team members and overseeing their work output.
- Support activities of Rater Services Managers with minimal oversight on assigned tasks.
- Act as primary point of contact for sites/raters/CRO from study start-up through close-out.
- Drive activities and ensure timely delivery of project tasks leading to the completion of client deliverables.
- Direct communication with site level staff to provide operational support throughout the study lifecycle.
- Management and delivery of phase I-III clinical trials (understanding and tracking against the project SOW).
- Effectively manage, track, and communicate key project deliverables in a proactive manner to the study PM or sponsor or Rater Training Lead.
- Assume a Rater Training Lead role for small to medium size studies.
- Coordinate consultant (LEAD) communications and scheduling.
Qualifications & Experience
- Bachelor's degree and/or 3+ years of relevant experience.
- 2+ years’ work experience related to clinical trials. CRA/CRO experience is a plus.
- Project Management or service-related industry experience preferable.
- Ability to multi-task, being highly organised and methodical, with attention to detail.
- Strong people skills within the team and with customers and third-party providers.
- Demonstrated ability to learn quickly, work independently, plan and be proactive.
- Strong level of computer literacy (experience working with clinical software preferable).
- Ability to thrive in a fast-paced, growing environment.
Nice to have: fluency in an additional language in addition to English.
Essential Skills & Experience:
- People skills: within the team, and with customers and third-party providers, strong desire to learn, to seek feedback on performance and to learn quickly.
- Communication skills: both written and oral, providing operational support and conflict resolution.
- Work skills: eye for detail, problem solving, compulsion to check and double-check work product, ability to work fast, impeccable record keeping and compliance to procedures, high level of computer literacy (Excel/Office savvy).
- Good organisational skills: handling multiple tasks, establishing and managing competing priorities, ability to work independently and to be proactive.
What’s In It For You
- Remote Work Practices: Cogstate is a virtual first company. Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom!
- Company sponsored Private Medical Insurance through Vitality.
- 10% company contribution to pension plan.
- Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the position.
- Learning & Development Opportunities: Cogstate offers a variety of learning and development opportunities from internal and external sources focused on leadership, and professional & personal development.
Wage Range: £50,000 - £55,000 GBP
Our Culture: We bring our whole selves to work every day. We’re courageous and we deliver together. We’re passionate individuals who enjoy working together. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We see challenges as opportunities and move with pace to achieve our goals.
If you’re ready to help us in our journey to optimise the measurement of brain health around the world, please apply now!
Clinical Trial Associate (Associate, Rater Services) employer: Cogstate
Cogstate is an exceptional employer that champions a culture of collaboration and innovation, allowing employees to contribute meaningfully to advancements in brain health. With remote work flexibility, competitive salaries, and robust learning and development opportunities, team members are empowered to grow both personally and professionally while making a significant impact in the field of neuroscience. Join us in a dynamic environment where your contributions are valued, and together we can drive breakthroughs that improve lives worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Trial Associate (Associate, Rater Services)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Cogstate or similar companies. A friendly chat can open doors and give you insights that might just help you land that Clinical Trial Associate role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Cogstate’s projects and values. Show them you’re not just another candidate but someone who genuinely cares about advancing brain health and has a passion for clinical trials.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on your communication skills and how you can demonstrate your people skills and attention to detail, which are crucial for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Cogstate and contributing to meaningful work in brain health.
We think you need these skills to ace Clinical Trial Associate (Associate, Rater Services)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Clinical Trial Associate role. Highlight your relevant experience in clinical trials and any specific skills that match the job description. We want to see how you can contribute to our mission at Cogstate!
Show Off Your People Skills:Since this role involves liaising with various teams and stakeholders, don’t forget to showcase your strong communication and interpersonal skills. Share examples of how you've successfully worked with others in past roles – we love a good team player!
Be Detail-Oriented:Attention to detail is key in clinical trials. When you’re filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their work is accurate and polished.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company culture. Let’s get your application in!
How to prepare for a job interview at Cogstate
✨Know Your Stuff
Before the interview, dive deep into Cogstate's mission and values. Familiarise yourself with their digital cognitive assessments and how they impact brain health. This will not only show your genuine interest but also help you connect your experience to their goals.
✨Showcase Your People Skills
As a Clinical Trial Associate, you'll be liaising with various teams and stakeholders. Prepare examples of how you've successfully managed relationships in past roles. Highlight your communication skills and any experiences where you resolved conflicts or provided operational support.
✨Be Organised and Proactive
Demonstrate your ability to multi-task and manage competing priorities. Bring along a few examples of how you've effectively tracked project deliverables or maintained accurate records in previous positions. This will showcase your attention to detail and organisational skills.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. Inquire about the Rater Training Program or how they measure success in clinical trials. This shows that you're not just interested in the job, but also in contributing to their mission.
