Workday HCM Consultant - AMS (Application Managed Services)

Workday HCM Consultant - AMS (Application Managed Services)

Full-Time 54000 - 66000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support clients with Workday HCM, troubleshoot issues, and optimise solutions.
  • Company: Join a dynamic team in a global tech environment.
  • Benefits: Enjoy learning opportunities, an entrepreneurial culture, and community outreach programs.
  • Other info: Collaborative atmosphere with opportunities for continuous improvement and career growth.
  • Why this job: Shape innovative Workday solutions while enhancing your expertise in a hands-on role.
  • Qualifications: 2+ years of Workday HCM experience and strong problem-solving skills.

The predicted salary is between 54000 - 66000 £ per year.

Overview

In this role you will provide post-production Workday HCM support within a managed services model, helping multiple clients optimise their Workday investments.

You will work with clients and internal teams to deliver operational excellence, align with Workday best practices, and drive continuous improvement.

You’ll handle incidents, enhancements, testing, and data migrations while contributing to knowledge sharing and service enhancements.

This is a hands-on, client-facing role with opportunities to shape Workday solutions and expand your expertise.

  • Pay / Benefits
  • Entrepreneurial environment
  • Learning opportunities
  • Global operations
  • Affinity groups
  • Outreach programs that support communities

Responsibilities

  • Provide post-production Workday HCM support across client engagements
  • Manage incidents, service requests, enhancements and problem resolution in AMS
  • Understand client requirements and deliver effective Workday HCM solutions
  • Troubleshoot and resolve functional issues across HCM modules
  • Configure and maintain Workday business processes, security, and structures
  • Assess new Workday functionality during releases and provide recommendations
  • Guide customers on best practices and process optimisation
  • Develop and execute testing for enhancements and changes
  • Perform root cause analysis and propose long-term fixes
  • Support data loads, validations, and migrations between tenants
  • Build strong client relationships and deliver high-level service
  • Identify opportunities for continuous improvement and contribute to initiatives
  • Participate in training and on-call support as required
  • Key requirements
  • 2+ years of Workday HCM experience in implementation, support, or AMS environments
  • Active Workday HCM Certification preferred
  • Experience with Core HCM, Absence, Time Tracking, Compensation, Benefits, Talent, Performance, Recruiting, or Learning
  • Experience gathering requirements, testing solutions, and supporting business users
  • Strong knowledge of Workday configuration, processes, security, and tenant management
  • Experience troubleshooting system issues and performing root cause analysis
  • Excellent analytical, problem-solving, and organisational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Ability to work independently and collaborate across teams
  • Eligible for UK SC Clearance (UK residency last 5 years)
  • Analytical mindset
  • Customer-focused
  • Independent with collaborative approach
  • Workday HCM
  • Business process configuration
  • Security and tenant management

Workday HCM Consultant - AMS (Application Managed Services) employer: Cognizant

Cognizant is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to excel in their careers. With a strong emphasis on employee growth and development, you will have access to mentorship opportunities and the chance to lead transformative projects in a dynamic environment. Located in a vibrant area, Cognizant offers unique advantages such as a diverse team and a commitment to work-life balance, ensuring that your contributions are both meaningful and rewarding.

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Contact Details:

Cognizant Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Workday HCM Consultant - AMS (Application Managed Services)

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Cognizant or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Cognizant.

Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Cognizant.

Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Cognizant that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Workday HCM Consultant - AMS (Application Managed Services)

Workday HCM Support
Incident Management
Service Request Management
Problem Resolution
Workday Configuration
HCM Modules Knowledge
Root Cause Analysis

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Cognizant.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Cognizant and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Cognizant

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Cognizant uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.