At a Glance
- Tasks: Design and implement innovative solutions on the ServiceNow platform, focusing on Strategic Portfolio Management.
- Company: Join a forward-thinking tech company in a hybrid work environment in London.
- Benefits: Enjoy competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement and career development.
- Why this job: Make a real impact by optimising business processes and enhancing portfolio management.
- Qualifications: Experience with ServiceNow configuration and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
The SPM Technical Consultant is responsible for designing, configuring, implementing, and optimising solutions on the ServiceNow platform, with a strong focus on the Strategic Portfolio Management (SPM) module. The role requires a combination of hands‑on technical expertise and functional understanding to deliver scalable, high‑quality solutions aligned with business and portfolio management objectives. The consultant will translate business requirements into effective technical configurations, contributing to the design and architecture of SPM solutions while ensuring alignment with broader ServiceNow platform capabilities. This includes implementing core SPM functionalities such as demand, project, and portfolio management, and ensuring seamless integration within the ServiceNow ecosystem.
Key responsibilities include:
- Supporting configuration and development activities
- Performing thorough testing and validation to ensure solutions meet requirements and maintain data integrity
- Ensuring readiness for release
- Troubleshooting platform issues
- Contributing to performance optimisation
- Ensuring adherence to ServiceNow best practices, governance standards, and design principles
- Producing and maintaining high‑quality documentation, including configuration details, process flows, and user guidance to support ongoing operations, knowledge transfer, and audit requirements
- Working collaboratively with stakeholders and delivery teams to ensure solutions are reliable, maintainable, and aligned to organisational needs
- Contributing to continuous improvement initiatives
- Supporting stakeholders in maximising value from ServiceNow SPM investments through improved visibility, governance, and operational efficiency
Key Skills & Capabilities:
- Hands‑on ServiceNow configuration expertise, particularly within the SPM module
- Strong knowledge of ServiceNow Strategic Portfolio Management (SPM), including demand, project, and portfolio management
- Experience translating business requirements into scalable technical solutions
- Strong testing and validation capabilities, ensuring quality and data integrity
- Ability to troubleshoot issues and support platform optimisation
- Experience producing high‑quality documentation and supporting knowledge management
- Strong analytical and problem‑solving skills
- Ability to deliver structured, reliable, and maintainable solutions
- Collaborative working style with stakeholders and delivery teams
- Understanding of ServiceNow best practices, governance, and platform design principles
SPM Technical Consultant employer: Cognizant
As a leading employer in the tech industry, we offer our SPM Technical Consultants a dynamic and collaborative work environment in London, where innovation thrives. Our hybrid work model promotes flexibility, while our commitment to employee growth ensures access to continuous learning opportunities and career advancement. Join us to be part of a team that values your expertise and empowers you to make a meaningful impact on our ServiceNow solutions.
StudySmarter Expert Advice🤫
We think this is how you could land SPM Technical Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with ServiceNow communities. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects, especially those related to SPM. This gives potential employers a tangible look at what you can do and how you tackle real-world problems.
✨Tip Number 3
Prepare for interviews by brushing up on common SPM scenarios and technical questions. Practice explaining your thought process when translating business requirements into technical solutions – it’s all about demonstrating your expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace SPM Technical Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on ServiceNow configuration expertise, especially within the SPM module. We want to see how your experience aligns with the key responsibilities mentioned in the job description.
Showcase Your Skills:In your cover letter, emphasise your strong analytical and problem-solving skills. We love seeing examples of how you've translated business requirements into effective technical solutions, so don’t hold back!
Quality Documentation Matters:Since producing high-quality documentation is crucial for this role, include any relevant experience you have in creating process flows or user guidance. This will show us that you understand the importance of knowledge management.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cognizant
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially the SPM module. Be ready to discuss how you've designed and implemented solutions in the past, and think of specific examples that showcase your hands-on expertise.
✨Translate Business Needs
Prepare to demonstrate how you can translate business requirements into technical configurations. Think about previous projects where you successfully aligned technical solutions with business objectives, and be ready to share those stories.
✨Testing is Key
Highlight your testing and validation skills during the interview. Be prepared to talk about your approach to ensuring data integrity and quality in your solutions, as well as any challenges you've faced and how you overcame them.
✨Collaboration is Crucial
Showcase your collaborative working style by discussing how you've worked with stakeholders and delivery teams in the past. Emphasise your ability to communicate effectively and ensure everyone is on the same page when delivering solutions.
