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For Companies At a Glance
- Tasks: Lead and manage ServiceNow projects, ensuring smooth integration and governance.
- Company: Cognizant is a global leader in technology services and consulting.
- Benefits: Enjoy competitive pay, flexible working options, and a vibrant company culture.
- Why this job: Join a dynamic team, work with top clients, and make a real impact in tech.
- Qualifications: Must have experience in ITSM, ITOM, and integrations; certifications are a plus.
- Other info: This role is based in London, offering a chance to work with C-Suite executives.
The predicted salary is between 72000 - 100000 £ per year.
Cognizant ServiceNow Senior Engagement Manager in London, UK, United Kingdom
Job Summary
- Developers and/or Senior Developers with very good experience with ITSM, ITOM, and Integrations as a minimum.
Responsibilities
- Works at the Program Level with the Client Principal and C-Suite of Client.
- Ability to design processes across the Value Chain.
- Provides Governance for the program and the Project.
- Expert knowledge of ServiceNow platform applications and flows.
- Expert in integrating applications and application-specific knowledge.
- Expert understanding of Industry best practices.
Certifications Required
- Experience with ITSM, ITOM, and Integrations is essential.
ServiceNow Senior Engagement Manager employer: Cognizant
Contact Detail:
Cognizant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Senior Engagement Manager
✨Tip Number 1
Network with professionals in the ServiceNow community. Attend industry events, webinars, or local meetups to connect with others who work in similar roles. This can help you gain insights into the company culture and potentially get a referral.
✨Tip Number 2
Familiarise yourself with the latest trends and updates in ITSM and ITOM. Being knowledgeable about current best practices and innovations in the field will not only boost your confidence but also impress interviewers.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects or programmes in the past. Highlight your governance experience and how you've designed processes that improved efficiency or client satisfaction.
✨Tip Number 4
Research Cognizant's recent projects and initiatives related to ServiceNow. Understanding their approach and challenges can help you tailor your discussions during interviews, showing that you're genuinely interested in their work.
We think you need these skills to ace ServiceNow Senior Engagement Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the ServiceNow Senior Engagement Manager position. Familiarise yourself with ITSM, ITOM, and integration processes to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with ServiceNow and any relevant projects you've managed. Be specific about your governance roles and how you've designed processes across the value chain.
Showcase Certifications: If you have certifications related to ServiceNow or relevant ITSM/ITOM practices, make sure to mention them prominently in your application. This will demonstrate your expertise and commitment to the field.
Craft a Compelling Cover Letter: Write a tailored cover letter that connects your skills and experiences to the job description. Use specific examples to illustrate your understanding of industry best practices and how you can contribute to the company's success.
How to prepare for a job interview at Cognizant
✨Showcase Your Expertise
Make sure to highlight your extensive knowledge of the ServiceNow platform, especially in ITSM and ITOM. Be prepared to discuss specific projects where you've successfully implemented these solutions.
✨Understand the Client's Needs
Research the company and its clients thoroughly. Demonstrating an understanding of their business challenges and how you can address them will set you apart from other candidates.
✨Prepare for Governance Discussions
Since the role involves providing governance for the programme, be ready to discuss your experience in managing projects and ensuring compliance with industry best practices.
✨Demonstrate Integration Skills
Be prepared to talk about your experience with integrating applications. Share examples of how you've tackled integration challenges and the impact it had on project success.
