Service Designer: Public Sector Transformation
Service Designer: Public Sector Transformation

Service Designer: Public Sector Transformation

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance public services by designing user-friendly experiences and improving service delivery.
  • Company: Leading digital transformation partner in the UK with a focus on public sector innovation.
  • Benefits: Opportunity to make a real impact, competitive salary, and professional development.
  • Why this job: Join us to transform public services and create meaningful change for citizens and businesses.
  • Qualifications: Experience in user research and knowledge of GDS standards required.
  • Other info: Dynamic role with opportunities for growth in a collaborative environment.

The predicted salary is between 28800 - 48000 £ per year.

A leading digital transformation partner in the UK is seeking a Service Designer to improve public services. You will leverage your knowledge of GDS standards and prototyping methods to enhance user experiences across various channels.

The ideal candidate will have hands-on experience in user research, focusing on seamless and intuitive service design. This role offers the chance to make a meaningful impact in the public sector, driving effective solutions for citizens and businesses.

Service Designer: Public Sector Transformation employer: Cognizant

As a leading digital transformation partner in the UK, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to make a real difference in public services. With a strong focus on professional development, we offer numerous growth opportunities and support for continuous learning, ensuring that our team members thrive in their roles. Join us to be part of a mission-driven organisation where your contributions will directly enhance user experiences and positively impact communities across the nation.
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Contact Detail:

Cognizant Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Designer: Public Sector Transformation

✨Tip Number 1

Network like a pro! Reach out to folks in the public sector or service design community. Attend events, webinars, or even local meetups to connect with people who can give you insights or even refer you to opportunities.

✨Tip Number 2

Show off your skills! Create a portfolio that highlights your user research and service design projects. Use real examples to demonstrate how you've improved user experiences and made an impact in previous roles.

✨Tip Number 3

Prepare for interviews by brushing up on GDS standards and prototyping methods. Be ready to discuss how you’ve applied these in your work and how they can benefit the public sector transformation.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your enthusiasm for joining our team!

We think you need these skills to ace Service Designer: Public Sector Transformation

Service Design
GDS Standards
Prototyping Methods
User Research
User Experience (UX)
Channel Strategy
Intuitive Design
Public Sector Knowledge
Problem-Solving Skills
Stakeholder Engagement
Impact Assessment
Digital Transformation

Some tips for your application 🫡

Show Off Your Experience: When you're writing your application, make sure to highlight your hands-on experience in user research and service design. We want to see how you've applied GDS standards and prototyping methods in real-world scenarios.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on how your skills can enhance user experiences across various channels.

Tailor Your Application: Make sure to tailor your application specifically for this role. Mention how your background aligns with improving public services and driving effective solutions for citizens and businesses. We love seeing personalised applications!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a meaningful impact in the public sector.

How to prepare for a job interview at Cognizant

✨Know Your GDS Standards

Make sure you brush up on Government Digital Service (GDS) standards before the interview. Familiarise yourself with how these standards apply to service design in the public sector, as this will show your potential employer that you understand the framework they operate within.

✨Showcase Your User Research Skills

Prepare to discuss your hands-on experience with user research. Bring examples of how you've gathered insights and applied them to improve service design. This could be through case studies or specific projects where your research led to tangible improvements.

✨Prototyping is Key

Be ready to talk about your prototyping methods. Whether it's low-fidelity sketches or high-fidelity digital prototypes, demonstrate your ability to iterate based on user feedback. This will highlight your practical skills and your commitment to creating seamless user experiences.

✨Impact Matters

Remember, this role is about making a meaningful impact. Prepare to discuss how your work has positively affected users in the past. Think about specific outcomes and how your designs have driven effective solutions for citizens and businesses.

Service Designer: Public Sector Transformation
Cognizant

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