Senior Technical ServiceNow Consultant
Senior Technical ServiceNow Consultant

Senior Technical ServiceNow Consultant

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and implement solutions on the ServiceNow Platform while mentoring junior developers.
  • Company: Cognizant is a global community of over 300,000 associates dedicated to making a positive impact.
  • Benefits: Enjoy a collaborative environment, career development opportunities, and a commitment to social responsibility.
  • Why this job: Join a supportive team where your skills can shine and contribute to meaningful projects.
  • Qualifications: Strong experience in software development, analytical skills, and ability to lead projects.
  • Other info: Opportunity to work autonomously and influence technical decisions within projects.

The predicted salary is between 43200 - 72000 £ per year.

We are seeking a ServiceNow Senior Technical Consultant with strong experience in designing and implementing solutions on the ServiceNow Platform. Technical Consultant Seniors define, develop, test, analyse, and maintain software applications in support of the achievement of the business requirements. The role demands strong analytical skills and high research, design, documentation, and software modification capabilities throughout the production life cycle. Senior Technical Consultants are also proactive providing mentoring, support and guidance to the Junior Developers and perform with a high autonomy level. Due to their outstanding asset of skill set and high level of decision making, Senior Developers usually act as Project Team Leads.

Responsibilities:

  • Manage all important project processes such as platform architecture documentation, integration documentation, work-effort estimation and hands-on advanced development.
  • Attend, participate, and occasionally lead Scrum meetings.
  • Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team.
  • Fulfill Project’s technical development and configuration at the highest standard of technical quality contributing with assignments, follow up and guidance to Junior / Mid developers.
  • Fulfill technical design guidance within our projects following ServiceNow best practices.
  • Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication.
  • Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of Customer needs and requirements.
  • Fill technical or process roles in our projects, if needed.
  • Lead, educate, mentor and develop the Cognizant resources who are assigned to his/her projects.
  • Assist in the scoping of new opportunities, design tools and techniques to deliver efficiently.
  • Act as the final escalation point for technical decision-making within a project.
  • Partnership with HR to deliver technical interviews and support the recruitment process.

The Cognizant Community: We are a team that appreciates and supports each other. Our associates work in a collaborative and inclusive environment where everyone can thrive. Cognizant is a global community with over 300,000+ associates worldwide. We don’t just dream of a better world, we work to make it happen. We care for our associates, customers, partners, communities and environment by doing the right thing. We foster an innovative environment in which you can develop your career.

Senior Technical ServiceNow Consultant employer: Cognizant

Cognizant is an exceptional employer, offering a collaborative and inclusive work culture that empowers our associates to thrive. As a Senior Technical ServiceNow Consultant, you will benefit from extensive opportunities for professional growth and mentorship, while contributing to innovative projects that make a real impact. Located in a dynamic environment, we prioritise the well-being of our employees and foster a community that values integrity, creativity, and continuous improvement.
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Contact Detail:

Cognizant Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Technical ServiceNow Consultant

✨Tip Number 1

Familiarise yourself with the latest ServiceNow features and best practices. Being up-to-date will not only help you in interviews but also demonstrate your commitment to continuous learning, which is highly valued in a Senior Technical Consultant role.

✨Tip Number 2

Network with current or former ServiceNow consultants on platforms like LinkedIn. Engaging with professionals in the field can provide insights into the company culture and expectations, giving you an edge during the interview process.

✨Tip Number 3

Prepare to discuss specific projects where you've led teams or mentored junior developers. Highlighting your leadership experience will resonate well with the responsibilities outlined in the job description.

✨Tip Number 4

Practice articulating your problem-solving approach during technical discussions. As a Senior Technical Consultant, you'll need to showcase your analytical skills and decision-making capabilities, so being able to clearly explain your thought process is crucial.

We think you need these skills to ace Senior Technical ServiceNow Consultant

ServiceNow Platform Expertise
Software Development Life Cycle (SDLC)
Analytical Skills
Technical Documentation
Integration Development
Agile Methodologies
Scrum Leadership
Project Management
Mentoring and Coaching
Problem-Solving Skills
Technical Design and Architecture
Customer Communication
Continuous Improvement
Collaboration and Teamwork
Decision-Making Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Senior Technical ServiceNow Consultant. Tailor your application to highlight relevant experience in designing and implementing solutions on the ServiceNow platform.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with platform architecture documentation, integration documentation, and any hands-on advanced development you've done. Mention specific projects where you've acted as a Project Team Lead or mentored junior developers.

Showcase Analytical Skills: Demonstrate your strong analytical skills in your application. Provide examples of how you've successfully translated requirements into functional features and contributed to continuous improvement processes in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your passion for the role and the company. Mention how you align with Cognizant's values of collaboration, innovation, and community support.

How to prepare for a job interview at Cognizant

✨Showcase Your Technical Expertise

Be prepared to discuss your experience with the ServiceNow platform in detail. Highlight specific projects where you designed and implemented solutions, focusing on the challenges you faced and how you overcame them.

✨Demonstrate Leadership Skills

As a Senior Technical Consultant, you'll likely be leading teams. Share examples of how you've mentored junior developers or led project teams in the past. This will show your ability to guide others and take charge when necessary.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills. Prepare to discuss how you would handle specific technical challenges or project scenarios, demonstrating your analytical thinking and decision-making abilities.

✨Emphasise Communication Skills

Effective communication is key in this role. Be ready to explain complex technical concepts in simple terms, as you may need to liaise with non-technical stakeholders. Show that you can keep everyone informed and engaged throughout the project lifecycle.

Senior Technical ServiceNow Consultant
Cognizant
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  • Senior Technical ServiceNow Consultant

    London
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-04-04

  • C

    Cognizant

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