At a Glance
- Tasks: Design and deliver high-quality ServiceNow solutions across key modules.
- Company: Join a leading tech firm in London with a hybrid work model.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborate with stakeholders in a dynamic environment focused on continuous improvement.
- Why this job: Make a real impact by enhancing service management and employee experience.
- Qualifications: Strong experience in ServiceNow implementation and development required.
The predicted salary is between 60000 - 80000 £ per year.
The Senior Technical Consultant / Senior ServiceNow Developer is responsible for designing, configuring, and delivering scalable, high-quality ServiceNow solutions across key modules including ITSM, ITOM, and Employee Centre. This is a hands‑on role requiring strong expertise in end‑to‑end ServiceNow implementation, from requirements gathering through to deployment and optimisation.
The consultant works closely with business and technical stakeholders to capture requirements, define user stories, and translate them into robust platform solutions that enhance service management, operational visibility, and employee experience.
Key responsibilities include configuring core ServiceNow capabilities such as workflows, forms, catalog items, knowledge management, self‑service portals, and automation, while ensuring solutions are aligned with platform best practices and governance standards. The role also involves developing and supporting integrations using ServiceNow APIs, IntegrationHub, and MID Server, enabling seamless connectivity across enterprise systems.
In addition, the consultant supports ITOM capabilities, including CMDB, Discovery, Service Mapping, and Event Management, contributing to improved visibility and reliability of services. The role demands a strong focus on quality, scalability, and maintainability, ensuring all solutions adhere to architectural standards, security requirements, and industry best practices, while driving continuous improvement and value delivery.
Key Skills & Capabilities
- Strong hands‑on experience in ServiceNow implementation and development
- Expertise in ITSM, ITOM, and Employee Centre modules
- Proficiency in ServiceNow configuration (workflows, forms, catalog, automation)
- Experience with integrations (APIs, IntegrationHub, MID Server)
- Knowledge of CMDB, Discovery, Service Mapping, and Event Management
- Strong stakeholder engagement and requirements translation skills
- Adherence to platform best practices, governance, and security standards
Senior ServiceNow Developer employer: Cognizant
As a Senior ServiceNow Developer at our London-based company, you will thrive in a dynamic hybrid work environment that champions innovation and collaboration. We offer competitive benefits, a strong focus on employee development, and opportunities for career advancement, all while fostering a culture of inclusivity and continuous improvement. Join us to make a meaningful impact in service management and enjoy the unique advantage of working in one of the world's most vibrant cities.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ServiceNow Developer
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community or related fields. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects and implementations. This can be a game-changer during interviews, as it gives potential employers a tangible look at what you can do.
✨Tip Number 3
Prepare for those interviews! Research common questions for Senior ServiceNow Developers and practice your responses. Be ready to discuss your experience with ITSM, ITOM, and integrations in detail.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, applying directly can sometimes give you a leg up in the hiring process.
We think you need these skills to ace Senior ServiceNow Developer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior ServiceNow Developer role. Highlight your hands-on experience with ServiceNow, especially in ITSM, ITOM, and Employee Centre modules. We want to see how your skills align with what we're looking for!
Showcase Your Projects:Include specific examples of projects you've worked on that demonstrate your expertise in ServiceNow implementation and development. We love seeing real-world applications of your skills, so don’t hold back!
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your experience and skills. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Cognizant
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially around ITSM, ITOM, and the Employee Centre. Be ready to discuss specific projects where you've designed or configured solutions, and how you tackled challenges during implementation.
✨Showcase Your Integration Skills
Since the role involves working with APIs and IntegrationHub, prepare examples of how you've successfully integrated ServiceNow with other systems. Highlight any specific tools or methods you used, and be ready to explain your thought process.
✨Engage with Stakeholders
Demonstrate your ability to engage with both technical and business stakeholders. Prepare to share experiences where you gathered requirements and translated them into actionable user stories. This shows you can bridge the gap between tech and business needs.
✨Focus on Quality and Best Practices
Be prepared to discuss how you ensure quality and adherence to best practices in your work. Talk about any frameworks or standards you follow, and how you drive continuous improvement in your projects. This will show that you’re not just about getting the job done, but doing it right.
