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- Tasks: Implement Dynamics 365 CRM solutions and lead Agile project discussions.
- Company: Join Cognizant, a top-tier Microsoft partner with a collaborative culture.
- Benefits: Enjoy flexible working, private medical insurance, and a strong pension plan.
- Why this job: Make a real impact in a dynamic environment while working with innovative technology.
- Qualifications: Experience with Dynamics 365 CE and Agile project management is essential.
- Other info: Diverse teams and excellent career growth opportunities await you!
The predicted salary is between 36000 - 60000 £ per year.
Hybrid role with weekly visits to client sites in London.Expected to travel around twice or three times per week.
Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business GroupsBusiness Applicationsteam is hiring now and were looking for our nextMicrosoft Dynamics 365 CRM Functional Consultantto join us.
The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutionsfrom project inception and planning, through deployment to ongoing support and maintenance.
Why should you work at Microsoft Business Group?
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Multi Award Winning Business
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Official and Award-Winning Microsoft Partner
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Award Winning Databricks Partner
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Official GitHub Partner
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Cloud Native Organisation
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Growing International and Diverse teams
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Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged
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Private Medical Insurance
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Employee Assistance Program
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Income Protection Cover
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Death in Service Cover
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Group Personal Pension Plan with enhanced employee contributions
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Flexible Working and Working from Home
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We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds
Job Summary
You will be working on Dynamics 365 CRM solution implementations for Cognizants public sector customers. The candidate will be working in a capacity of Functional Consultant within a project team.
Experience, understanding and knowledge required:
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Experience of Dynamics 365 CE capabilities (Customer Service, Sales) and Power Platform
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Experience in leading business discussions with customers for project discovery and business process mapping
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Experience in leading discussions around business requirements, product backlog refinement and user expectation management in Agile projects
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Solid experience working in an Agile team to agree and develop system/product designs based on user requirements and specify these as user stories
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Ability to write clear, testable user stories using Gherkin acceptance criteria
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Experience managing agile delivery teams and team of business analysts
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Understanding of Design & Configuration Experience in Dynamics 365
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In-depth knowledge of the Microsoft Dynamics CRM platform
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Experience in doing fitment analysis of customer requirements
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Knowledge in Performance tuning possibilities in Dynamics 365 implementations
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Experience in collaborating with business stakeholders for data integration and data migration activities which can guide a team of developers
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Experience in managing Dynamics 365 projects in the capacity of product owner or business analyst
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Capability to estimate Dynamics CRM project requirements
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Knowledge in multiple components of responding to RFPs/RFIs
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Capable of leading RFP responses for green field/Enhancement/Support D365 engagements
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Microsoft Azure knowledge
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Understanding of DevOps project implementation
Daily responsibilities
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Dynamics 365 CE capabilities and extensibilities.
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Leading business discussions with customers for project discovery and business process mapping.
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Leading discussions around business requirements, product backlog refinement and
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user expectation management in Agile projects.
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Working in an Agile team to agree and develop system/product designs based on user requirements and specify these as user stories.
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Write clear, testable user stories using Gherkin acceptance criteria.
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Managing agile delivery teams and team of business analyst.
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Design & configuration in Dynamics 365.
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Fitment analysis of customer requirements.
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Performance tuning possibilities in Dynamics 365 implementations.
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Collaborating with business stakeholders for data integration and data migration
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activities which can guide a team of developers.
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Managing Dynamics 365 projects in a capacity of product owner or business analyst.
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Estimate Dynamics CRM project requirements.
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Leading RFP responses for green field/Enhancement/Support D365 engagements.
Essential Technical Skills:
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Dynamics 365 CE
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Functional Consulting
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Bid Management
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Team Management
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Agile
Nice to have:
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Product Management
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Azure DevOps
About us
Cognizant is one of the world\’s leading professional services companies, transforming clients\’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes Worlds Best Employers 2024) is consistently listed among the most admired companies in the world.
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Microsoft Dynamics 365 CRM Functional Consultant employer: Cognizant
Contact Detail:
Cognizant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Dynamics 365 CRM Functional Consultant
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even casual coffee chats. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences with Dynamics 365 and how you've tackled challenges in past projects. Real-life examples can make you stand out from the crowd.
✨Tailor Your Approach
Before any interview or networking event, do your homework! Understand the company’s values and how they align with your skills. This way, you can speak their language and show them why you're the perfect fit for their team.
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings! Applying directly through us not only shows your interest but also gives you a better chance of being noticed by our hiring team.
We think you need these skills to ace Microsoft Dynamics 365 CRM Functional Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Microsoft Dynamics 365 CRM Functional Consultant role. Highlight your experience with Dynamics 365 CE capabilities and Agile methodologies, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about this role and how your skills align with our needs. Don't forget to mention your experience in leading business discussions and managing Agile teams!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to deliver results. Use metrics where possible to show how you've positively impacted previous projects.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Cognizant
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CE capabilities, especially Customer Service and Sales. Be ready to discuss how you've used these features in past projects, as well as any performance tuning you've done.
✨Showcase Your Agile Experience
Since this role involves working in Agile teams, be prepared to share specific examples of how you've led discussions around business requirements and user stories. Highlight your experience with backlog refinement and managing delivery teams.
✨Prepare for Business Discussions
Think about how you would approach project discovery and business process mapping with clients. Have a few scenarios ready where you successfully navigated these discussions, showcasing your ability to manage expectations and collaborate with stakeholders.
✨Demonstrate Your Leadership Skills
As a Functional Consultant, you'll need to lead RFP responses and guide teams of analysts. Be ready to talk about your leadership style and provide examples of how you've effectively managed teams and projects in the past.