At a Glance
- Tasks: Implement Dynamics 365 CRM solutions and lead business discussions with clients.
- Company: Join Cognizant, a top Microsoft partner known for innovation and collaboration.
- Benefits: Enjoy flexible working, private medical insurance, and a strong pension plan.
- Other info: Diverse and inclusive team with excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while working with cutting-edge technology.
- Qualifications: Experience with Dynamics 365 CE and Agile project management skills required.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid role with weekly visits to client sites in London.Expected to travel around twice or three times per week.
Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business GroupsBusiness Applicationsteam is hiring now and were looking for our nextMicrosoft Dynamics 365 CRM Functional Consultantto join us.
The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutionsfrom project inception and planning, through deployment to ongoing support and maintenance.
Why should you work at Microsoft Business Group?
Multi Award Winning Business
Official and Award-Winning Microsoft Partner
Award Winning Databricks Partner
Official GitHub Partner
Cloud Native Organisation
Growing International and Diverse teams
Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged
Private Medical Insurance
Employee Assistance Program
Income Protection Cover
Death in Service Cover
Group Personal Pension Plan with enhanced employee contributions
Flexible Working and Working from Home
We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds
Job Summary
You will be working on Dynamics 365 CRM solution implementations for Cognizants public sector customers. The candidate will be working in a capacity of Functional Consultant within a project team.
Experience, understanding and knowledge required:
Experience of Dynamics 365 CE capabilities (Customer Service, Sales) and Power Platform
Experience in leading business discussions with customers for project discovery and business process mapping
Experience in leading discussions around business requirements, product backlog refinement and user expectation management in Agile projects
Solid experience working in an Agile team to agree and develop system/product designs based on user requirements and specify these as user stories
Ability to write clear, testable user stories using Gherkin acceptance criteria
Experience managing agile delivery teams and team of business analysts
Understanding of Design & Configuration Experience in Dynamics 365
In-depth knowledge of the Microsoft Dynamics CRM platform
Experience in doing fitment analysis of customer requirements
Knowledge in Performance tuning possibilities in Dynamics 365 implementations
Experience in collaborating with business stakeholders for data integration and data migration activities which can guide a team of developers
Experience in managing Dynamics 365 projects in the capacity of product owner or business analyst
Capability to estimate Dynamics CRM project requirements
Knowledge in multiple components of responding to RFPs/RFIs
Capable of leading RFP responses for green field/Enhancement/Support D365 engagements
Microsoft Azure knowledge
Understanding of DevOps project implementation
Daily responsibilities
Dynamics 365 CE capabilities and extensibilities.
Leading business discussions with customers for project discovery and business process mapping.
Leading discussions around business requirements, product backlog refinement and
user expectation management in Agile projects.
Working in an Agile team to agree and develop system/product designs based on user requirements and specify these as user stories.
Write clear, testable user stories using Gherkin acceptance criteria.
Managing agile delivery teams and team of business analyst.
Design & configuration in Dynamics 365.
Fitment analysis of customer requirements.
Performance tuning possibilities in Dynamics 365 implementations.
Collaborating with business stakeholders for data integration and data migration
activities which can guide a team of developers.
Managing Dynamics 365 projects in a capacity of product owner or business analyst.
Estimate Dynamics CRM project requirements.
Leading RFP responses for green field/Enhancement/Support D365 engagements.
Essential Technical Skills:
Dynamics 365 CE
Functional Consulting
Bid Management
Team Management
Agile
Nice to have:
Product Management
Azure DevOps
About us
Cognizant is one of the world\'s leading professional services companies, transforming clients\' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes Worlds Best Employers 2024) is consistently listed among the most admired companies in the world.
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Locations
Microsoft Dynamics 365 CRM Functional Consultant in Hampshire, Portsmouth employer: Cognizant
Cognizant's Microsoft Business Group offers an exceptional work environment for a Microsoft Dynamics 365 CRM Functional Consultant, characterised by a collaborative culture that values innovation and knowledge sharing. With flexible working options, comprehensive benefits including private medical insurance and a robust pension plan, and a commitment to diversity and inclusion, employees are empowered to grow and thrive in their careers while making a meaningful impact on public sector clients in London.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft Dynamics 365 CRM Functional Consultant in Hampshire, Portsmouth
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Cognizant values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Cognizant might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Cognizant!
✨Direct Apply to Cognizant
Let's not forget to apply directly through the Cognizant website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Microsoft Dynamics 365 CRM Functional Consultant in Hampshire, Portsmouth
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cognizant.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cognizant. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cognizant
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
