Maps Reporting Specialist with Greek/French/Dutch Language
Location – London (22 Bishopsgate, City of London, London EC2N 4A)
Are you passionate about customer service and fluent in Greek, French, or Dutch? We’re looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Greek OR French OR Dutch Language! Your responsibilities will include delivering exceptional customer support for our maps service, analyzing and reporting map data to ensure precision and quality, and collaborating with a global team to improve user experience.
Skills and Requirements
- Must have good oral & written communication skills and the ability to read, write, & speak fluent English and Greek/French/Dutch.
- English fluency is a requirement as all tools, communication, documentation, training, and work are in English.
- English language skill of candidate are assessed using Apple provided Comms assessment.
- Setup, configure and maintain devices for editing, testing and documentation as per instructions provided by Apple.
- Communicate and update Apple manager on status of assigned tasks.
- Liaise with other support groups in Apple.
- Graduation/15 years of education is minimum qualification requirement.
- Interest in Apple products and/or mapping (preferred but not required).
- Mac OS X experience preferred.
- 2+ years technical support or other problem‑solving experience required.
- Skilled researcher and comfortable using a variety of online sources.
- Keen attention to detail and self‑motivated.
- Customer service background (Communications team) preferred, but not necessary.
- Perform information validation by calling if required.
- QGIS skills would be an advantage.
- Able to maintain positive attitude and attention to detail when performing repetitive tasks.
- Adaptable and able to learn new projects and processes.
- Can summarize information from different spoken and written sources.
- The ability to differentiate different types of meaning in complex situations (i.e., direct communications with customers).
- Written and verbal fluency in the agreed language(s) without aids (e.g., translation software or tools).
Maps Reporting Specialist with Greek/French/Dutch Language employer: Cognizant
Cognizant is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration within the UK Public Sector. Employees benefit from comprehensive growth opportunities, including training in cutting-edge AI technologies, while contributing to meaningful projects that impact government services. With a commitment to quality and excellence, Cognizant provides a supportive environment where your contributions are valued and recognised.
