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- Tasks: Lead ServiceNow projects, ensuring smooth delivery and coordination with clients.
- Company: Join a dynamic team focused on innovative DevOps solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Be the key player in transforming client operations with cutting-edge ServiceNow technology.
- Qualifications: Hands-on ServiceNow development experience and strong project management skills.
- Other info: Exciting environment with potential for career advancement and skill enhancement.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly skilled ServiceNow Lead who will act as the single point of contact (SPOC) at the client location for a DevOps project on ServiceNow. The ideal candidate will have strong hands-on development experience combined with project delivery expertise, ensuring seamless coordination between client stakeholders and the delivery team.
Key Responsibilities:- Serve as the primary liaison between the client and internal teams for all project-related activities.
- Lead and manage end-to-end delivery of ServiceNow BAU, Integration, Implementation and Dev project, ensuring adherence to timelines and quality standards.
- Provide technical leadership and guidance on ServiceNow modules, including ITSM, ITOM, and ITAM.
- Collaborate with cross-functional teams to ensure smooth implementation and support.
- Manage stakeholder expectations and provide regular status updates.
- Identify risks, issues, and dependencies, and implement mitigation strategies.
- Hands-on development experience in ServiceNow, including scripting and customization.
- Strong knowledge of ServiceNow modules: ITSM, ITOM, ITAM.
- Proven experience in Integration and implementation of various ServiceNow modules.
- Project delivery experience with ability to manage scope, timelines, and resources.
- Excellent communication and stakeholder management skills.
- Ability to work independently as the single point of contact at client location.
- Familiarity with Agile methodologies and ITIL processes.
- ServiceNow Certified System Administrator or Implementation Specialist.
- Experience in managing large to mid-scale ServiceNow implementations.
- Exposure to cloud platforms and integration tools.
ServiceNow Lead in Manchester employer: Cognizant
Contact Detail:
Cognizant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with ServiceNow, consider creating a portfolio or a project showcase. This can really set you apart when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and project delivery expertise. Be ready to discuss how you've managed stakeholder expectations and delivered projects on time. We want to hear your success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow Lead in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Lead role. Highlight your hands-on development experience and project delivery expertise, as these are key for us. Use specific examples that showcase your skills in ITSM, ITOM, and ITAM.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're the perfect fit for the role and how your experience aligns with our needs. Don’t forget to mention your ability to manage stakeholder expectations and provide regular updates.
Showcase Your Communication Skills: Since you'll be the single point of contact at the client location, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect this quality. We want to see how you can effectively liaise between teams!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cognizant
✨Know Your ServiceNow Inside Out
Make sure you brush up on your hands-on development experience with ServiceNow. Be ready to discuss specific modules like ITSM, ITOM, and ITAM, and share examples of how you've implemented or integrated these in past projects.
✨Showcase Your Project Delivery Skills
Prepare to talk about your project delivery experience. Highlight instances where you managed scope, timelines, and resources effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communication is Key
As a ServiceNow Lead, you'll be the single point of contact for clients. Practice articulating your thoughts clearly and confidently. Think about how you can manage stakeholder expectations and provide regular updates during the interview.
✨Familiarise Yourself with Agile and ITIL
Since familiarity with Agile methodologies and ITIL processes is preferred, make sure you understand these concepts well. Be prepared to discuss how you've applied them in your previous roles and how they can benefit the project.
