- Monitor IDMC and EBX platform health, including secure agent performance, metadata scanning, and data quality workflows. Support incident resolution and platform stabilization activities.
- Assist with managing multi-environment setups (Dev, UAT, Prod), including secure agent configuration, SSO integration, and deployment coordination.
- Metadata & Governance Support
- Maintain business glossaries, data dictionaries, and lineage tracking using CDGC and EBX. Support the migration of metadata assets from legacy systems (e.g., EDC) to IDMC.
- Service Transition & Runbook Execution
- Execute runbooks for onboarding client projects, support acceptance into service, and contribute to platform readiness for go-lives.
- Work with delivery managers, architects, and QA leads to support agile delivery cycles, validate deliverables, and contribute to documentation and training.
Skills & Tools
- IDMC (CDGC, IDQ, CDI), EBX, PowerCenter
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Support Engineer in London employer: Cognizant
Cognizant is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to excel in their careers. With a strong emphasis on employee growth and development, you will have access to mentorship opportunities and the chance to lead transformative projects in a dynamic environment. Located in a vibrant area, Cognizant offers unique advantages such as a diverse team and a commitment to work-life balance, ensuring that your contributions are both meaningful and rewarding.
