At a Glance
- Tasks: Manage client relationships and drive sales for Banking & Financial Services.
- Company: Cognizant, a leading tech company in the financial sector.
- Benefits: Competitive salary, career growth, and opportunities to work with global teams.
- Other info: Join a dynamic team focused on innovation and client success.
- Why this job: Be a key player in transforming businesses and driving impactful solutions.
- Qualifications: Experience in account management and strong presentation skills required.
The predicted salary is between 60000 - 80000 £ per year.
The Client Relationship Manager (CRM) will report directly to the Regional Client Partner. CRMs will be responsible for managing sales functions, opportunities and revenue portfolio of business for Banking & Financial Services clients. The role is focused on developing broad relationships with client business stakeholders and IT decision-makers and influencers, to drive new sales. You will work with Commercial, Delivery and Leadership teams to develop account plans and a balanced book of business across client accounts and growth areas. Working with senior executives, sales teams and support functions, you will have responsibility for driving the Account's profitable growth and success. This opportunity calls for a CRM that is passionate about growing business, managing portfolios and taking companies to the next level.
Key Requirements:
- Good presentation skills with ability to create and deliver compelling propositions.
- Previous experience with Account Management is a must-have; responsibility for accounts with portfolios worth $10m+.
- Experience of selling outcome-based services/solutions.
- Demonstrated success in planning and controlling account related activities; use of delegation and effective communication.
- Proven experience of selling AI propositions leveraging leading industry model or inhouse developed.
- Ability to develop trust in client relationships and create positive outcomes in large-services deals.
- Demonstrated leadership qualities such as conflict/issue resolution, strategic thinking and ownership.
- Ability to understand client business model and proactively create opportunities to drive value.
- Proven experience in working with VPs and CxOs.
- Lead processes and work with global teams to qualify deals.
- Ability to create large-scale transformation deals.
- Position Cognizant solutions offerings to increase win ratio.
- Build, monitor and orchestrate pursuit pipelines to ensure continuous population of near and long-term opportunities; manage the size, shape, and quality of pipeline through the qualification process.
- Use competitive intelligence to develop counter strategies that will neutralize competitive influence on the customer’s buying decisions.
Additional/Preferred Requirements:
- Good knowledge of Capital Markets.
- Knowledge of infrastructure optimization and management.
Qualifications:
- Bachelor’s Degree Engineering/Computer Science or equivalent.
- PMO or PMI Certified.
- AWS and GCP Certified.
- Leading AI Certifications.
- Customer service management credential preferred.
Customer Relationship Manager - Banking & Financial Services in London employer: Cognizant
Cognizant UK&I is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration within the Banking & Financial Services sector. Employees benefit from extensive growth opportunities, including access to cutting-edge training in AI and cloud technologies, while being part of a supportive team that values strategic thinking and leadership. Located in a vibrant area, Cognizant offers a stimulating environment where passionate professionals can thrive and make a meaningful impact on client success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Manager - Banking & Financial Services in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Cognizant. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Customer Relationship Manager - Banking & Financial Services in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Cognizant.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Cognizant's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Cognizant
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Cognizant.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Cognizant will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Cognizant employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
