Cognizant Consulting is seeking an ITSM Business Analyst/Consultant in the United Kingdom for a hybrid role based in Milton Keynes. You will support ITSM strategy, operating-model transformation, process redesign and ServiceNow-enabled improvements, collaborating with stakeholders, architects and delivery teams.
You will conduct interviews, document current and future-state processes, translate requirements, and help develop transformation roadmaps while ensuring alignment to business objectives
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ITSM Transformation Consultant | ServiceNow & Process Design employer: Cognizant
Cognizant is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to excel in their careers. With a strong emphasis on employee growth and development, you will have access to mentorship opportunities and the chance to lead transformative projects in a dynamic environment. Located in a vibrant area, Cognizant offers unique advantages such as a diverse team and a commitment to work-life balance, ensuring that your contributions are both meaningful and rewarding.