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- Tasks: Manage client relationships and drive growth in Central Government accounts.
- Company: Cognizant is a leading global professional services company transforming businesses with cutting-edge technology.
- Benefits: Enjoy a competitive salary, performance incentives, and corporate perks like award programs and club trips.
- Why this job: Join a dynamic team focused on innovation and making a real impact in the public sector.
- Qualifications: Experience in managing government accounts and a strong background in digital solutions are essential.
- Other info: Be part of a collaborative culture that rewards initiative and success.
The predicted salary is between 43200 - 72000 £ per year.
Client Relationship Manager (Account Manager) – Public Sector, Central Government Departments
Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients in the UK and Ireland modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life.
We focus on IoT, AI, software engineering and cloud—the technologies that are changing the nature of business. Our global presence enables us to serve you locally.
Summary
Over the past 5 years, Cognizant has been one of the fastest growing players in the Public Sector and Health market, leveraging its market leading delivery capabilities, alongside extensive skills in digital, data and cloud to help government departments implement some of the most complex and challenging programmes that are transforming the experiences of end users and citizens.
In building upon the success experienced over the last 5 years we have an exciting opportunity for an experienced Client Relationship Manager to join our Central Government team which is part of our broader Public Sector business.
At Cognizant, Client Relationship Managers (CRM) are key contributors to the commercial side of Cognizant’s IT and Consulting Business, acting as business owners for one or more assigned accounts, managing the day-to-day activities and P&L. They proactively identify new and expansion opportunities within accounts, planning for and closing the extension of existing agreements. The CRM works with delivery teams to maximize backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met, working towards establishing a positive client experience through delivery excellence.
Required Experience:
- Demonstrable experience of managing and growing a portfolio of Central Government aligned accounts whilst working at a Tier 1, 2 or 3 systems integrator.
- Deep understanding of Digital Outcomes and Specialists (DOS), Government Cloud (G-Cloud) and other relevant frameworks that are used by Public Sector organisations.
- Experience of working for/with a Global Consulting Firm, Onshore/Offshore teams and in a quota bearing role.
- Experience selling similar Service Offerings – Data/AI, Cloud, Industry and Platform Solutions, Enterprise Services, Applications Development & Maintenance, Business Process Outsourcing, and Information Technology Outsourcing.
- Demonstrated success selling and negotiating multi-million-dollar deals.
- Demonstrated consecutive quarterly and yearly quota achievement in complex selling environments utilizing a solution selling model.
Measures
A CRM\’s shared measures are margin, revenue, client satisfaction, and employee retention. CRM role-specific measures are TCV, revenue and margin.
Top Reasons to Join Our Team:
- A strong financial incentive package that includes a solid base salary with an attractive variable plan. Further incentives include award programs, club trips, and corporate benefits package.
- Wide exposure to industry, product and functional best practices; as well as world-class teams supporting your sales pursuits.
- Supportive and strong Healthcare Management team that rewards initiative & success.
- Entrepreneurial, collaborative, and success-oriented culture.
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Client Relationship Manager (Account Manager) - Public Sector, Central Government Departments employer: Cognizant
Contact Detail:
Cognizant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager (Account Manager) - Public Sector, Central Government Departments
✨Tip Number 1
Familiarize yourself with the specific frameworks used in the Public Sector, such as Digital Outcomes and Specialists (DOS) and Government Cloud (G-Cloud). Understanding these frameworks will not only help you in discussions but also demonstrate your expertise in managing Central Government accounts.
✨Tip Number 2
Network with professionals who have experience in the Public Sector and understand the complexities of government contracts. Attend industry events or webinars to connect with potential colleagues and gain insights into the latest trends and challenges in this field.
✨Tip Number 3
Showcase your ability to manage multi-million-dollar deals by preparing case studies or examples from your past experiences. Highlight how you successfully navigated complex selling environments and achieved your quotas, as this will resonate well with the hiring team.
✨Tip Number 4
Research Cognizant's recent projects and initiatives within the Public Sector. Being knowledgeable about their work will allow you to engage in meaningful conversations during interviews and demonstrate your genuine interest in contributing to their success.
We think you need these skills to ace Client Relationship Manager (Account Manager) - Public Sector, Central Government Departments
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Relationship Manager position. Understand the key responsibilities and required experience, especially in managing Central Government accounts.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with Central Government aligned accounts and any relevant frameworks like Digital Outcomes and Specialists (DOS) or Government Cloud (G-Cloud).
Showcase Your Achievements: Provide specific examples of your past successes in selling and negotiating multi-million-dollar deals. Use metrics to demonstrate your achievements in margin, revenue, and client satisfaction.
Tailor Your Application: Customize your application materials to reflect Cognizant's values and the entrepreneurial culture they promote. Show how your skills and experiences align with their focus on modernizing technology and transforming client experiences.
How to prepare for a job interview at Cognizant
✨Understand the Public Sector Landscape
Make sure you have a solid grasp of the current trends and challenges in the public sector, especially related to Central Government. Familiarize yourself with frameworks like Digital Outcomes and Specialists (DOS) and Government Cloud (G-Cloud) as they are crucial for the role.
✨Showcase Your Experience with Complex Deals
Be prepared to discuss your past experiences in managing and growing accounts, particularly in complex selling environments. Highlight specific examples where you successfully negotiated multi-million-dollar deals and achieved your quotas.
✨Demonstrate Client-Centric Thinking
Emphasize your ability to establish positive client experiences through delivery excellence. Share instances where you proactively identified new opportunities within accounts and how you navigated scope changes to meet client expectations.
✨Highlight Your Collaborative Skills
Since the role involves working with delivery teams and onshore/offshore resources, illustrate your experience in collaboration. Discuss how you’ve worked effectively in teams to optimize resource mix and maximize project outcomes.
