At a Glance
- Tasks: Lead client accounts, drive growth, and deliver impactful solutions in Advertising and Media.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Enjoy hybrid work flexibility, competitive salary, and opportunities for professional growth.
- Other info: We value diverse experiences and encourage all to apply, even if you don't meet every requirement.
- Why this job: Make a real impact by shaping strategies for top-tier clients in a dynamic industry.
- Qualifications: Experience in client-facing roles and a strong commercial mindset are essential.
The predicted salary is between 60000 - 80000 £ per year.
About the role
As a Client Relationship Manager, you will act as a commercial leader and account owner for strategic Advertising, Media and Entertainment clients, driving growth, shaping transformation agendas, and delivering measurable business outcomes. You will operate at the intersection of client strategy, technology, and delivery—engaging senior stakeholders to understand business priorities, identify opportunities, and bring forward differentiated solutions across Cognizant’s portfolio. This role goes beyond account management—it requires a strong point of view on industry trends, the ability to challenge and influence at C‑suite level, and the commercial acumen to grow complex accounts.
In this role, you will:
- Own and manage client accounts end-to-end, with responsibility for P&L, revenue growth, and margin performance.
- Build and maintain trusted, senior‑level relationships across Media & Entertainment organisations.
- Develop a deep understanding of client strategies, challenges, and operating environments, translating these into proactive growth opportunities.
- Lead and shape RFPs, renewals, and expansion opportunities, driving complex deal cycles.
- Bring market insight and industry‑led thinking to clients, positioning relevant solutions across digital, data, and technology transformation.
- Partner closely with delivery teams to optimise backlog, resource mix, and delivery quality.
- Act as the primary escalation point and ensure a consistently strong client experience.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. This role requires regular time in client and Cognizant offices within the UK, alongside flexible working arrangements to support work‑life balance.
What you need to have to be considered:
- Strong experience in client‑facing roles within consulting or IT services, ideally within Media & Entertainment, Advertising, or adjacent sectors.
- Proven track record of owning and growing multi‑million‑pound accounts, including P&L management.
- Demonstrated success in new business development, including leading and closing complex deals.
- Ability to operate credibly with senior stakeholders (including C‑suite) and influence strategic direction.
- Strong commercial mindset combined with hands‑on account leadership capability.
- Experience managing multiple priorities in dynamic, fast‑paced environments.
- Strong problem‑solving capability with the ability to develop enterprise‑level solutions.
These will help you stand out:
- Deep understanding of Media & Entertainment industry trends (e.g. content monetisation, digital platforms, data‑driven marketing).
- Experience working within global delivery models (onshore/offshore).
- Ability to translate industry trends into tangible client value propositions.
- Experience navigating complex organisational structures and stakeholder landscapes.
- Track record of building long‑term, strategic client partnerships.
We’re excited to meet people who share our ambition and can make an impact in a variety of ways. Don’t hesitate to apply, even if you don’t meet every requirement—transferable skills and diverse experiences are highly valued.
Client Relationship Manager (Account Management & Expansion) – Advertising, Media and Entertain[...] employer: Cognizant
Cognizant is an exceptional employer that champions a hybrid work model, offering flexibility to support work-life balance while fostering a dynamic and inclusive work culture. As a Client Relationship Manager, you will have the opportunity to engage with senior stakeholders in the vibrant Media & Entertainment sector, driving growth and transformation while benefiting from robust professional development opportunities and a commitment to innovation. Join us to be part of a forward-thinking team that values diverse experiences and empowers you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager (Account Management & Expansion) – Advertising, Media and Entertain[...]
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We think you need these skills to ace Client Relationship Manager (Account Management & Expansion) – Advertising, Media and Entertain[...]
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Cognizant, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Cognizant
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Cognizant’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
