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- Tasks: Lead user research projects to improve digital services for the UK Government.
- Company: Join a forward-thinking team dedicated to transforming public services.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact on millions of citizens through innovative digital solutions.
- Qualifications: Experience in government digital projects and strong research skills required.
- Other info: Collaborative, agile environment with a focus on creativity and user insights.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to make a real difference in the lives of millions? Join us as a Senior User Researcher and help shape the future of public services through innovative digital transformation for the UK Government.
Why This Role Is Exciting?
- Impact at Scale: Your research will directly influence the design and delivery of digital services that touch millions of citizens, improving how government interacts with the public.
- Flagship Projects: Work on high-profile initiatives, collaborating with multidisciplinary teams to solve complex challenges.
- GDS Methodology: Be at the forefront of government digital standards, applying GDS principles to ensure services are user-centric, accessible, and effective.
What You’ll Do:
- Lead Research: Drive user research projects, partnering with Designers, Developers, Analysts, and Service Design/Data Science teams to deliver actionable insights.
- Innovate & Experiment: Use a full range of qualitative and quantitative methods—guerrilla testing, workshops, persona creation, card sorting—to uncover user needs and test new ideas.
- Shape Strategy: Devise research strategies, analyze findings, and translate insights into recommendations that guide service design and development.
- Mentor & Collaborate: Support junior researchers, foster a collaborative team culture, and champion the integration of user insights throughout the design process.
- Agile Environment: Thrive in a fast-paced, agile setting where creativity, initiative, and resourcefulness are valued.
What We’re Looking For:
- Government Experience: Strong background in government digital projects, ideally with hands-on GDS experience.
- Research Expertise: Extensive practical experience in qualitative and quantitative research, usability testing, and audience modelling.
- Collaboration: Proven ability to work closely with Service Design and Data Science teams, and to mentor others.
- Agile Mindset: Comfortable working in agile teams, adapting to change, and driving continuous improvement.
Ready to deliver digital services that matter? Apply now and help us build the future of government, one user insight at a time.
User Researcher in City of London employer: Cognizant
Contact Detail:
Cognizant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with fellow researchers on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best research projects and methodologies. Make sure to include case studies that demonstrate how your insights led to real-world improvements—this will make you stand out!
✨Tip Number 3
Prepare for interviews by practising common user researcher questions and scenarios. Think about how you would approach specific challenges and be ready to discuss your past experiences in detail. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference.
We think you need these skills to ace User Researcher in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your experience with GDS principles and any government projects you've worked on. We want to see how your skills align with what we're looking for!
Showcase Your Research Skills: In your application, emphasise your expertise in both qualitative and quantitative research methods. Share specific examples of how you've used these methods to drive insights and influence design decisions. This is your chance to shine!
Demonstrate Collaboration: We love teamwork! Mention any experiences where you've collaborated with designers, developers, or data scientists. Show us how you’ve contributed to a team culture and supported others in their roles.
Keep It Clear and Concise: When writing your application, be clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role!
How to prepare for a job interview at Cognizant
✨Know Your GDS Principles
Familiarise yourself with the Government Digital Service (GDS) principles. Be ready to discuss how you’ve applied these in your past projects, as this will show your understanding of user-centric design and accessibility.
✨Showcase Your Research Skills
Prepare to talk about specific research methods you've used, like guerrilla testing or persona creation. Bring examples of how your insights have shaped service design, as this will demonstrate your practical experience and impact.
✨Emphasise Collaboration
Highlight your experience working with multidisciplinary teams. Be prepared to share stories of how you’ve collaborated with designers, developers, and analysts to drive user research projects forward.
✨Demonstrate an Agile Mindset
Discuss your adaptability in fast-paced environments. Share examples of how you’ve embraced change and driven continuous improvement in your research processes, which is crucial for thriving in an agile setting.
