Senior Process Transformation Manager, Automation & PMO

Senior Process Transformation Manager, Automation & PMO

Full-Time 70000 - 90000 £ / year (est.) No working from home possible
Cognizant Technology Solutions

At a Glance

  • Tasks: Lead impactful process transformation and automation programmes for top organisations.
  • Company: Join Cognizant's innovative Intelligent Process Automation practice.
  • Benefits: Competitive salary, diverse projects, and opportunities for professional growth.
  • Other info: Dynamic work environment with a focus on continuous learning and development.
  • Why this job: Make a real difference in transforming business processes with cutting-edge technology.
  • Qualifications: 9-13 years in consulting or process improvement, with automation experience.

The predicted salary is between 70000 - 90000 £ per year.

We are looking for a Manager to join Cognizant's Intelligent Process Automation (IPA) practice - a consulting-led, client-facing role where you will deliver impactful process transformation and automation programmes for leading organisations. This is a "Consulting & Delivery" role where you will diagnose bottlenecks in Retail Corporate Functions (Finance, HR, Supply Chain) and lead the process transformation and implementation of Intelligent Automation and ERP-driven transformations. You will be the primary point of contact for client stakeholders, translating business "pain points" into functional and technical requirements and overseeing the Project Management Office (PMO) for large-scale technology deployments through Agile delivery.

Key Responsibilities

  • Lead diagnostic assessments of "As-Is" processes in O2C, P2P, R2R, and FP&A.
  • Identify automation/transformation opportunities that drive working capital improvements or cost reduction.
  • Conduct diagnostic assessments and process analyses to identify automation opportunities and quantify their business impact.
  • Act as the lead translator, understanding the "why" of a business process and the "how" of the technology to ensure the solution meets the business intent.
  • Build and maintain strong client relationships at the working level, acting as a reliable, knowledgeable point of contact throughout each engagement.
  • Assist clients in defining how their teams, processes, and technology should interact post-transformation.
  • Prepare high-quality deliverables including process maps, business cases, project plans, status reports, and executive presentations.
  • Drive the end-to-end Agile lifecycle for automation projects, leading core ceremonies and maintaining a high-velocity delivery cadence while ensuring high-quality output.
  • Support the development of proposals and statements of work in response to client opportunities.
  • Contribute to internal practice initiatives including methodology development, talent development activities, and knowledge management.
  • Engage in continuous learning across automation tooling, analytics platforms, and industry trends relevant to client sectors.

Key Skills & Experience

Essential

  • 9-13 years of experience in consulting, business operations, or process improvement, with relevant exposure to automation or transformation programmes.
  • Proven track record in transforming Finance & Accounting and Retail Operations.
  • Experience in Target Operating Model (TOM) design and large-scale Operations Transformation.
  • Experience running a PMO for large technology or ERP implementations.
  • Ability to quickly learn the nuances of a client's bespoke business processes and apply transformation principles.
  • Hands-on experience with Scrum/Agile delivery frameworks.

Desirable

  • Experience in retail industry transformation, retail operations, or consumer sector consulting.
  • Familiarity with automation platforms such as UiPath, Automation Anywhere, or Microsoft Power Automate.
  • Scrum certification or formal agile training.
  • Experience working in a consulting practice, managed services environment, or professional services firm.
  • Knowledge of ERP systems and financial process workflows.

Qualifications

  • Bachelor's degree required - BSc or BA in a relevant discipline.
  • Master's degree in Management, Science, or a related field is advantageous.
  • Relevant certifications in automation, agile, or process improvement are a plus.

Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

Senior Process Transformation Manager, Automation & PMO employer: Cognizant Technology Solutions

Cognizant is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the opportunity to engage in meaningful process transformation projects within a supportive environment. With a strong focus on professional development, employees benefit from continuous learning opportunities and the chance to work with cutting-edge automation technologies in vibrant locations like Nottingham and London. Join us to be part of a collaborative team that values innovation and empowers you to make a significant impact in the consulting landscape.

Cognizant Technology Solutions

Contact Details:

Cognizant Technology Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Process Transformation Manager, Automation & PMO

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at Cognizant or similar companies. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Prepare for interviews by diving deep into the company’s projects and values. Show us you understand their approach to process transformation and automation. Tailor your examples to highlight how your experience aligns with their needs.

Tip Number 3

Don’t just wait for job postings! Keep an eye on our website and apply directly. Sometimes, the best opportunities come from being proactive and showing your enthusiasm for the role.

Tip Number 4

Follow up after interviews! A quick thank-you email can set you apart from other candidates. Use this chance to reiterate your interest in the role and remind them why you’re the perfect fit.

We think you need these skills to ace Senior Process Transformation Manager, Automation & PMO

Process Transformation
Intelligent Automation
ERP Implementation
Project Management Office (PMO)
Agile Delivery
Diagnostic Assessments
Client Relationship Management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in process transformation and automation. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Showcase Your PMO Experience:Since this role involves overseeing large-scale technology deployments, it’s crucial to emphasise your experience running a PMO. Share specific examples of projects you've managed and the impact they had on the organisation.

Demonstrate Your Agile Proficiency:We’re looking for someone who’s hands-on with Agile delivery frameworks. Be sure to mention any Scrum certifications or relevant training you have, and provide examples of how you’ve applied Agile methodologies in past roles.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Cognizant Technology Solutions

Know Your Processes Inside Out

Make sure you have a solid understanding of the key processes mentioned in the job description, like O2C, P2P, R2R, and FP&A. Be ready to discuss how you've transformed these areas in your previous roles and what specific automation opportunities you've identified.

Showcase Your PMO Experience

Since this role involves overseeing a PMO for large-scale technology deployments, come prepared with examples of your past PMO experiences. Highlight your ability to manage Agile delivery and lead core ceremonies, as well as any challenges you faced and how you overcame them.

Build Rapport with Client Stakeholders

Demonstrate your skills in building strong client relationships. Prepare to share examples of how you've acted as a reliable point of contact in previous roles, translating business pain points into actionable solutions that meet client needs.

Stay Updated on Industry Trends

Familiarise yourself with the latest trends in automation and process transformation, especially in the retail sector. Being able to discuss current tools like UiPath or Automation Anywhere will show your commitment to continuous learning and your readiness to contribute to internal practice initiatives.