At a Glance
- Tasks: Lead impactful process transformation and automation programmes for top organisations.
- Company: Join Cognizant's innovative Intelligent Process Automation practice.
- Benefits: Competitive salary, diverse projects, and opportunities for professional growth.
- Other info: Dynamic role with strong client engagement and career advancement potential.
- Why this job: Make a real difference in transforming business processes with cutting-edge technology.
- Qualifications: 9-13 years in consulting or process improvement, with automation experience.
The predicted salary is between 60000 - 80000 £ per year.
Job Location: Nottingham / London
Role Overview
We are looking for a Manager to join Cognizant's Intelligent Process Automation (IPA) practice - a consulting-led, client-facing role where you will deliver impactful process transformation and automation programmes for leading organisations. This is a "Consulting & Delivery" role where you will diagnose bottlenecks in Retail Corporate Functions (Finance, HR, Supply Chain) and lead the process transformation and implementation of Intelligent Automation and ERP-driven transformations. You will be the primary point of contact for client stakeholders, translating business "pain points" into functional and technical requirements and overseeing the Project Management Office (PMO) for large-scale technology deployments through Agile delivery.
Key Responsibilities
- Lead diagnostic assessments of "As-Is" processes in O2C, P2P, R2R, and FP&A. Identify automation/transformation opportunities that drive working capital improvements or cost reduction.
- Conduct diagnostic assessments and process analyses to identify automation opportunities and quantify their business impact.
- Act as the lead translator. You must understand the "why" of a business process (e.g., month-end close) and the "how" of the technology (Automation) to ensure the solution delivered by the technical team meets the business intent.
- Build and maintain strong client relationships at the working level, acting as a reliable, knowledgeable point of contact throughout each engagement.
- Target Operating Model (TOM) Design: Assist clients in defining how their teams, processes, and technology should interact post-transformation.
- Prepare high-quality deliverables including process maps, business cases, project plans, status reports, and executive presentations.
- Drive the end-to-end Agile lifecycle for automation projects, leading core ceremonies (Sprint Planning, Daily Stand-ups, Retrospectives) and maintaining a high-velocity delivery cadence while ensuring high-quality output.
- Support the development of proposals and statements of work in response to client opportunities.
- Contribute to internal practice initiatives - including methodology development, talent development activities, and knowledge management.
- Engage in continuous learning across automation tooling, analytics platforms, and industry trends relevant to client sectors.
Key Skills & Experience
Essential
- 9-13 years of experience in consulting, business operations, or process improvement, with relevant exposure to automation or transformation programmes.
- Deep Functional Expertise: Proven track record in transforming Finance & Accounting (O2C, P2P, R2R, FP&A) and Retail Operations.
- Strategic Transformation: Experience in Target Operating Model (TOM) design and large-scale Operations Transformation.
- PMO Excellence: Experience running a PMO for large technology or ERP implementations (e.g., SAP, Oracle, Workday).
- Ability to quickly learn the nuances of a client's bespoke business processes (e.g., Retail CRM or Supply Chain) and apply transformation principles.
- Agile Proficiency: Hands-on experience with Scrum/Agile delivery frameworks.
Desirable
- Experience in retail industry transformation, retail operations, or consumer sector consulting is a strong differentiator.
- Familiarity with automation platforms such as UiPath, Automation Anywhere, or Microsoft Power Automate.
- Scrum certification (CSM or equivalent) or formal agile training.
- Experience working in a consulting practice, managed services environment, or professional services firm.
- Knowledge of ERP systems and financial process workflows (e.g. Oracle, SAP, Workday).
Qualifications
- Bachelor's degree required - BSc or BA in a relevant discipline.
- Master's degree in Management, Science, or a related field is advantageous.
- Relevant certifications in automation, agile, or process improvement (e.g. Lean Six Sigma, CSM) are a plus.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email (email protected) for roles based in the Americas or (email protected) for roles based in India.
Senior Process Transformation Manager, Automation & PMO in London employer: Cognizant Technology Solutions
Cognizant is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the opportunity to engage in meaningful consulting roles that drive impactful process transformations for leading organisations. With a strong emphasis on professional growth, employees benefit from continuous learning opportunities in automation and agile methodologies, while also enjoying a collaborative environment that values innovation and client relationships. Located in vibrant cities like Nottingham and London, Cognizant provides a stimulating workplace that encourages creativity and excellence in delivering high-quality solutions.
Contact Details:
Cognizant Technology Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Process Transformation Manager, Automation & PMO in London
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We think you need these skills to ace Senior Process Transformation Manager, Automation & PMO in London
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