Business Analyst - Retail in London

Business Analyst - Retail in London

London Full-Time 70000 - 90000 £ / year (est.) Home office (partial)
Cognizant Technology Solutions

At a Glance

  • Tasks: Collaborate with business experts to drive innovative change in the retail sector.
  • Company: Join a dynamic team at Cognizant, a leader in consulting for retail and consumer goods.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
  • Other info: Be part of a fast-paced environment with exciting career advancement opportunities.
  • Why this job: Make a real impact by improving processes and shaping the future of retail.
  • Qualifications: Experience in business analysis and a passion for the retail industry are essential.

The predicted salary is between 70000 - 90000 £ per year.

Cognizant's RCGH Consulting unit (Retail, Consumer Goods & Hospitality) is seeking talented consultants with extensive domain experience coupled with consultative experience of executing large scale business change and IT solutions in the RCGH industries. This role provides an opportunity to join a rapidly growing, high‑energy, entrepreneurial team working with leading UK brand names.

Responsibilities

  • Work with Business SMEs in validating and prioritisation of New Business Initiatives, Business requests and Enhancement requests.
  • Improve processes across the business by identifying and implementing industry best practices.
  • Work closely with Business users for elicitation, definition, and approval of business requirements.
  • Exhibit strong stakeholder management skills and experience in running successful workshops.
  • Lead discovery workshops with business stakeholders to define project requirements.
  • Ideate and conceptualise business pain points and translate them into requirements.
  • Map end‑to‑end customer journeys and business processes, developing business domain models and associated documentation.
  • Carry out and document business process modelling, process flow modelling, data flow modelling and stakeholder analysis.
  • Create business requirements documents including non‑functional requirements.
  • Create process maps (L1‑L4) and undertake gap analysis.
  • Support internal and external delivery teams with project planning, functional and non‑functional requirements, testing, reporting, implementation, and post‑implementation activities.
  • Develop and facilitate user acceptance test (UAT) cases as required.
  • Support end users in adopting functional changes (e.g. training, documentation, implementation support).
  • Draw conclusions from market/industry trends, client issues and support go‑to‑market initiatives for Cognizant.
  • Contribute to research, design and writing of articles/whitepapers and participate as a team member in collateral development.
  • Lead/support business development activities in the form of gathering best practices for RFI/RFP responses and writing proposals, developing service offerings, training and knowledge management.

Desired Skills

  • Domain expertise in Retail or Consumer Goods industry – wide spectrum of understanding and good functional knowledge of Retail & Consumer Goods Domains.
  • Proven experience as Senior BA / Product Owner in Supply Chain Management with knowledge across one or more of the following areas – Omnichannel fulfilment, Order management, Supply Chain Planning, Warehouse Management.
  • Strong experience in requirements gathering and business analysis on medium/large scale projects.
  • Knowledge of requirements capture methods and techniques, business systems and analysis, front‑end process, software development lifecycles and associated processes.
  • Proficient in the use of requirements capturing methodology toolsets.
  • Strong quantitative and analytical skills.
  • Experience working within a structured project environment.
  • Experience working to time, cost and quality objectives.
  • Experience and confidence in report writing techniques, facilitating workshops and delivering presentations to senior managers.
  • Flexible to travel across EU and work across time zones.

Nice to Have

  • Agile Business Analysis Professional Level Certificate (BCS Advanced International Diploma in Business Analysis).
  • Experience of agile ways of working (SAFe, SCRUM).

Business Analyst - Retail in London employer: Cognizant Technology Solutions

Cognizant is an exceptional employer that fosters a dynamic and entrepreneurial work culture, particularly within its Retail, Consumer Goods & Hospitality Consulting unit. Employees benefit from extensive growth opportunities through collaboration with leading UK brands, while also enjoying a supportive environment that encourages innovation and the implementation of industry best practices. With a commitment to diversity and inclusion, Cognizant ensures that every team member can thrive and contribute meaningfully to transformative business initiatives.

Cognizant Technology Solutions

Contact Details:

Cognizant Technology Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Analyst - Retail in London

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We think you need these skills to ace Business Analyst - Retail in London

Stakeholder Management
Business Process Modelling
Requirements Gathering
Data Flow Modelling
Gap Analysis
User Acceptance Testing (UAT)
Project Planning

Some tips for your application 🫡

Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.

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Tailor Your Documents for Us:When applying for a full-time role at Cognizant Technology Solutions, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!

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Portfolio of Projects

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Know their business model

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