At a Glance
- Tasks: Collaborate with business experts to drive innovative change in retail and consumer goods.
- Company: Join Cognizant, a leading consulting firm with a dynamic and entrepreneurial culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting career development in a fast-paced, supportive environment.
- Why this job: Make a real impact by shaping the future of retail with top UK brands.
- Qualifications: Experience in business analysis and a passion for retail or consumer goods.
The predicted salary is between 50000 - 65000 £ per year.
About the Role
Cognizant's RCGH Consulting unit (Retail, Consumer Goods & Hospitality) is seeking talented consultants with extensive domain experience coupled with consultative experience of executing large scale business change and IT solutions in the RCGH industries. This role provides an opportunity to join a rapidly growing, high‑energy, entrepreneurial team working with leading UK brand names.
Responsibilities
- Work with Business SMEs in validating and prioritisation of New Business Initiatives, Business requests and Enhancement requests
- Improve processes across the business by identifying and implementing industry best practices
- Work closely with Business users for elicitation, definition, and approval of business requirements
- Exhibit strong stakeholder management skills and experience in running successful workshops
- Lead discovery workshops with business stakeholders to define project requirements
- Ideate and conceptualise business pain points and translate them into requirements
- Map end‑to‑end customer journeys and business processes, developing business domain models and associated documentation
- Carry out and document business process modelling, process flow modelling, data flow modelling and stakeholder analysis
- Create business requirements documents including non‑functional requirements
- Create process maps (L1‑L4) and undertake gap analysis
- Support internal and external delivery teams with project planning, functional and non‑functional requirements, testing, reporting, implementation, and post‑implementation activities
- Develop and facilitate user acceptance test (UAT) cases as required
- Support end users in adopting functional changes (e.g. training, documentation, implementation support)
- Draw conclusions from market/industry trends, client issues and support go‑to‑market initiatives for Cognizant
- Contribute to research, design and writing of articles/whitepapers and participate as a team member in collateral development
- Lead/support business development activities in the form of gathering best practices for RFI/RFP responses and writing proposals, developing service offerings, training and knowledge management
Desired Skills
- Domain expertise in Retail or Consumer Goods industry – wide spectrum of understanding and good functional knowledge of Retail & Consumer Goods Domains
- Proven experience as Senior BA / Product Owner in Supply Chain Management with knowledge across one or more of the following areas – Omnichannel fulfilment, Order management, Supply Chain Planning, Warehouse Management
- Strong experience in requirements gathering and business analysis on medium/large scale projects
- Knowledge of requirements capture methods and techniques, business systems and analysis, front‑end process, software development lifecycles and associated processes
- Proficient in the use of requirements capturing methodology toolsets
- Strong quantitative and analytical skills
- Experience working within a structured project environment
- Experience working to time, cost and quality objectives
- Experience and confidence in report writing techniques, facilitating workshops and delivering presentations to senior managers
- Flexible to travel across EU and work across time zones
Nice to Have
- Agile Business Analysis Professional Level Certificate (BCS Advanced International Diploma in Business Analysis)
- Experience of agile ways of working (SAFe, SCRUM)
Business Analyst - Retail employer: Cognizant Technology Solutions
Cognizant is an exceptional employer that fosters a dynamic and entrepreneurial work culture, particularly within its RCGH Consulting unit. Employees benefit from extensive growth opportunities through collaboration with leading UK brands, while also enjoying a supportive environment that encourages innovation and professional development. With a commitment to diversity and inclusion, Cognizant ensures that every team member can thrive and contribute meaningfully to impactful projects in the retail and consumer goods sectors.
Contact Details:
Cognizant Technology Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Retail
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and consumer goods sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for those interviews! Research the company and its recent projects. We want you to be able to discuss how your skills as a Business Analyst can help them improve processes and drive change. Practice common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Showcase your expertise! Create a portfolio that highlights your previous projects, especially those related to supply chain management or omnichannel fulfilment. We want to see how you’ve tackled business pain points and delivered results in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else. So, get clicking!
We think you need these skills to ace Business Analyst - Retail
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role in Retail. Highlight your experience with business requirements, stakeholder management, and any relevant industry knowledge. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Retail sector and how your background makes you a great fit for our team. Let’s see your personality come through!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to improve processes and lead workshops. Numbers and results speak volumes, so don’t hold back on sharing your successes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Cognizant Technology Solutions
✨Know Your Business Inside Out
Before the interview, dive deep into the retail and consumer goods sectors. Understand the latest trends, challenges, and best practices. This will not only help you answer questions confidently but also show your genuine interest in the industry.
✨Master the Art of Requirements Gathering
Brush up on your requirements gathering techniques. Be ready to discuss how you've successfully elicited and documented business needs in past projects. Use specific examples to illustrate your experience with stakeholders and workshops.
✨Showcase Your Analytical Skills
Prepare to demonstrate your quantitative and analytical skills. Think of scenarios where you've used data to drive decisions or improve processes. Being able to articulate these experiences will set you apart from other candidates.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving abilities. Practice articulating how you would approach common business challenges in the retail sector, such as supply chain issues or customer journey mapping.
