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- Tasks: Join us as a Business Analyst to optimise water operations and enhance service delivery through data analysis.
- Company: Cognizant is a top-tier IT and consulting firm, empowering global businesses with innovative solutions.
- Benefits: Enjoy a collaborative culture, remote work options, and opportunities for professional growth.
- Why this job: Make a real impact in water utility operations while working with cutting-edge technology and diverse teams.
- Qualifications: Ideal candidates have experience in business analysis, data analytics, and a passion for process improvement.
- Other info: Be part of an inclusive community that values diversity and supports your career journey.
The predicted salary is between 36000 - 60000 £ per year.
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2024.
Job Summary: We are seeking a skilled Business Analyst with expertise in field services, water operations, and data analytics to support business process improvements, system implementations, and operational efficiencies. This role involves collaborating with stakeholders, analyzing data, and optimizing workflows to enhance service delivery and asset management within water utility operations.
Key Responsibilities:
- Business Analysis & Process Improvement: Analyze and document business processes related to field services and water operations to identify inefficiencies and areas for improvement. Work with operations, engineering, and IT teams to develop solutions that enhance service delivery and asset performance. Gather and document business requirements for system upgrades, process automation, and reporting enhancements. Assist in the development and deployment of work management, asset management, and SCADA systems to improve operational effectiveness.
- Data Analysis & Reporting: Analyze operational data from field service teams, sensors, and SCADA systems to identify trends and areas for optimization. Develop dashboards and reports using tools like Power BI, SQL, or GIS to provide actionable insights. Work with data teams to improve data collection, integration, and governance strategies for accurate decision-making. Support the implementation of predictive analytics for maintenance planning and efficiency improvements.
- Stakeholder Collaboration & Technology Integration: Act as a liaison between field operations, IT, finance, and executive leadership to ensure alignment on business needs. Support the adoption and training of new technologies and mobile applications for field technicians. Work with software vendors to configure and test workforce management, GIS, and asset management systems. Assist in change management efforts, ensuring smooth transitions for system and process improvements.
Desirable skills and experience:
- Experience as a Business Analyst in field services, utilities, or water operations.
- Strong understanding of water utility operations, asset management, and field workforce processes.
- Experience working with data analytics, reporting, and visualization tools (Power BI, SQL, Excel, GIS, etc.).
- Proficiency in business process modeling, requirements gathering, and stakeholder management.
- Experience with work order management, SCADA, or CMMS (e.g., Maximo, SAP PM) or field services (e.g., Salesforce FSL, SAP FSM).
- Strong communication and problem-solving skills.
Preferred:
- Knowledge of regulatory requirements for water utilities and industry best practices.
- Experience with IoT, telemetry, or predictive maintenance technologies in field services.
- Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and data integration.
- Certification in Business Analysis (CBAP, CCBA).
The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
Our commitment to diversity and inclusion: Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome.
Business Analyst - Field Services & Water Operations (Data Focused) employer: Cognizant Technology Solutions
Contact Detail:
Cognizant Technology Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Field Services & Water Operations (Data Focused)
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Power BI, SQL, and GIS. Having hands-on experience or even completing a short course on these platforms can give you an edge during discussions with potential employers.
✨Tip Number 2
Network with professionals in the field of water operations and data analytics. Attend industry events or join relevant online forums to connect with others who work in similar roles. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with business process improvements and how you've successfully implemented changes in previous roles. Be ready to share specific examples that demonstrate your analytical skills and ability to collaborate with various stakeholders.
✨Tip Number 4
Stay updated on the latest trends and technologies in water utility operations and data analytics. Being knowledgeable about IoT, predictive maintenance, and cloud platforms can help you stand out as a candidate who is not only qualified but also forward-thinking.
We think you need these skills to ace Business Analyst - Field Services & Water Operations (Data Focused)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Analyst position. Familiarise yourself with field services, water operations, and data analytics to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in business analysis, particularly in field services or water operations. Mention specific projects where you've improved processes or utilised data analytics tools like Power BI or SQL.
Showcase Your Skills: Clearly outline your skills related to data analysis, stakeholder collaboration, and technology integration. Use examples to demonstrate how you've successfully gathered requirements, developed solutions, or supported system implementations in previous roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your background to the job description. Discuss your passion for improving operational efficiencies and how your skills align with Cognizant's goals in the water utility sector.
How to prepare for a job interview at Cognizant Technology Solutions
✨Understand the Role
Make sure you have a solid grasp of what a Business Analyst in field services and water operations does. Familiarise yourself with key responsibilities like data analysis, process improvement, and stakeholder collaboration. This will help you tailor your answers to show how your skills align with the job.
✨Showcase Your Data Skills
Since this role is data-focused, be prepared to discuss your experience with data analytics tools like Power BI, SQL, and GIS. Bring examples of how you've used these tools to drive insights or improve processes in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of specific instances where you've identified inefficiencies or implemented solutions in past projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Stakeholder Engagement
Highlight your experience working with various stakeholders, such as IT, finance, and field operations. Be ready to discuss how you've facilitated communication and collaboration among different teams to achieve business goals.