Cognizant is seeking a Service Desk Analyst to join our Infrastructure Services practice in Leeds. You will provide first line support for the firm and its clients, handling calls, emails, live chat, and a self-service portal.
You will work in a rotating 24x7 shift and be based partly in the office (3 days) with some remote work. The role requires strong knowledge of Windows, Office 365, and ITIL practices, with experience in a professional services environment.
Hybrid Service Desk Analyst - 1st Line IT Support in Leeds employer: Cognizant Technology Solutions Corporation
Cognizant is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Manager in Intelligent Process Automation, you'll engage in high-profile transformation programmes while benefiting from a culture that prioritises consulting excellence and continuous learning. With clear career progression pathways, competitive compensation, and flexible hybrid working arrangements, Cognizant empowers its employees to grow and succeed in their careers.
Contact Details:
Cognizant Technology Solutions Corporation Recruitment Team
