Cognizant is seeking a Service Desk Analyst to join our Infrastructure Services. The role provides first-line IT support across the firm and client environments, handling incidents within SLAs, and working in a rotating 24x7 pattern.
You will triage, log, and resolve issues across MS apps, Outlook, ServiceNow, and remote access tools, while keeping users informed and maintaining excellent service standards.
IT Service Desk Engineer — 24/7 Support & Cloud Apps employer: Cognizant Technology Solutions Corporation
Cognizant is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Manager in Intelligent Process Automation, you'll engage in high-profile transformation programmes while benefiting from a culture that prioritises consulting excellence and continuous learning. With clear career progression pathways, competitive compensation, and flexible hybrid working arrangements, Cognizant empowers its employees to grow and succeed in their careers.
Contact Details:
Cognizant Technology Solutions Corporation Recruitment Team
