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- Tasks: Provide hands-on support for MS Dynamics 365 F&O and troubleshoot complex issues.
- Company: Join a global IT consultancy specializing in Microsoft Dynamics across 12 countries.
- Benefits: Enjoy a relaxed work environment with opportunities for career growth and diverse projects.
- Why this job: Be part of a forward-thinking team that values your development and offers exposure to various sectors.
- Qualifications: 5+ years supporting Microsoft Dynamics 365 F&O; relevant certifications preferred.
- Other info: Remote position based in England, salary between £55,000 - £60,000.
The predicted salary is between 33000 - 42000 £ per year.
MS Dynamics F&O Support Consultant (with SCM experience) Home based contract Location: England, UK Salary: £55,000 – £60,000 A global IT consultancy are looking for an F&O Support Consultant to joine their team. They are a privately owned company who operate across 12 countries and have been operating in the UK for the last 5 years. With a focus on Microsoft Dynamics F&O, CE and BC, they are a specialist in the market and are one of the mostly recommended microsoft partner by Microsoft. What you’ll be doing: Providing hands-on support for MS Dynamics 365 F&O Experience in 1st, 2nd, or 3rd line ticket support , capable of handling a range of technical issues—from basic troubleshooting to more complex problem-solving. Training users and giving them the support they need to get the best out of the system. Support and Troubleshooting: Provide advanced support for D365 F&O, diagnosing and resolving complex issues. System Configuration: Assist in the configuration and customization of D365 F&O to meet business requirements. Documentation: Maintain comprehensive documentation of system configurations, processes, and user guides. What you bring to the table: Experience: Minimum of 5 years of experience in supporting Microsoft Dynamics 365 F&O. Certifications: Relevant Microsoft certifications (e.g., Dynamics 365 Finance Functional Consultant Associate) are preferred. Technical Skills: Strong understanding of D365 F&O modules, including Finance, Supply Chain, Manufacturing and high level technical understanding. Analytical Skills: Excellent problem-solving skills with the ability to analyze complex issues and provide effective solutions. Preferred Skills: Experience with D365 F&O support , Technical understanding (how the backend functions). Familiarity with DevOps LCS practices and tools. Previous experience in a consulting/Support role is a plus. Why work with us? Join a laid-back, forward-thinking team. This will give you the opportunity to work with like minded people, in a relaxed environmet, who care about your career and want to help you take the next step. Work on a variety of projects, gain exposure to different sectors and increase your market value. For more information apply below or give me a call for a confidential conversation. Faye.papadimopoulou@cognitive-group.com 0203 800 0792
Support Specialist (Microsoft D365 F&O) employer: Cognitive Group | Part of the Focus Cloud Group
Contact Detail:
Cognitive Group | Part of the Focus Cloud Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Specialist (Microsoft D365 F&O)
✨Tip Number 1
Make sure to highlight your hands-on experience with MS Dynamics 365 F&O in your conversations. Be prepared to discuss specific scenarios where you've successfully resolved complex issues, as this will demonstrate your problem-solving skills.
✨Tip Number 2
Familiarize yourself with the latest updates and features of D365 F&O. Being knowledgeable about recent changes can give you an edge during discussions and show your commitment to staying current in the field.
✨Tip Number 3
Network with professionals in the Microsoft Dynamics community. Engaging with others who work in similar roles can provide insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss your experience with system configuration and customization. Be ready to share examples of how you've tailored D365 F&O to meet specific business needs, as this is a key aspect of the role.
We think you need these skills to ace Support Specialist (Microsoft D365 F&O)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 F&O, especially your hands-on support and troubleshooting skills. Include specific examples of how you've resolved complex issues in the past.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your relevant certifications and how your background aligns with their needs, particularly in system configuration and user training.
Showcase Your Technical Skills: Clearly outline your technical skills related to D365 F&O modules, such as Finance and Supply Chain. If you have experience with DevOps LCS practices, be sure to include that as well.
Prepare for Potential Questions: Think about common interview questions related to problem-solving and technical support. Be ready to discuss specific scenarios where you successfully diagnosed and resolved issues.
How to prepare for a job interview at Cognitive Group | Part of the Focus Cloud Group
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Microsoft Dynamics 365 F&O during the interview. Be prepared to discuss specific modules you've worked with, such as Finance and Supply Chain, and provide examples of how you've resolved complex issues in the past.
✨Demonstrate Problem-Solving Skills
Since the role requires excellent analytical skills, be ready to walk through a few scenarios where you successfully diagnosed and solved technical problems. This will show your potential employer that you can handle the challenges they face.
✨Prepare for User Training Questions
As part of the job involves training users, think about your previous experiences in this area. Prepare to discuss how you approach user training and support, and share any successful strategies you've implemented to help users get the most out of D365 F&O.
✨Familiarize Yourself with Documentation Practices
Since maintaining documentation is crucial for this role, be ready to talk about your experience with creating and maintaining user guides and system configurations. Highlight any tools or methods you use to ensure comprehensive documentation.
